Technician, Teleport Operations 1

Technician, Teleport Operations Primary Responsibilities / Key Result Areas Perform routine on‑site installation, preventative maintenance, and routine repair of electronic and electromechanical equipment and products. Ensure system performance of communications equipment delivers the highest standard of service to our customers. Perform level 1 maintenance restoral actions and provide technical support at an intermediate level in a 24×7 shift environment. Test and successfully turn‑up new services by installing and configuring equipment, wiring/cabling, and administrative requirements as directed by senior members of the Teleport Operations Team. Execute basic preventative/periodic maintenance checks of ground station equipment and associated subsystems. Provide routine level 1 maintenance, including switching of redundant equipment, performing power reset, and verification of equipment configuration. Participate in training for some level 2 maintenance activities (removal, replacement, and configuration of equipment). Perform basic components of emergency restoral procedures for ground station equipment such as antennas, up‑and‑downlink systems, baseband, and video equipment. Monitor the conditions of commercial services and terrestrial facilities, including system alarms, station plant, and facility subsystems using state‑of‑the‑art monitoring systems and test equipment. Investigate and report any equipment deficiencies related to reliability or efficiency for service operations. Escalate open issues to senior technicians or more senior operations staff. Prepare documentation, reports, and updates for any service status change, maintenance, and fault/repair/restoral. Competencies Basic knowledge of Satellite Earth Station technologies relating to Teleport Operations. General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear, and generating systems. Capability to work on various ground station communications systems, including replacement of major assemblies. General understanding of RF theory and basic electronics. Ability to determine proper methods of testing equipment and RF/IF system chains. Interest in learning new technologies and services, primarily related to Satellite Communications and Teleport Operations. Good organizational, multi‑tasking, and team‑player skills. Fluency in English and good customer‑service skills. General PC skills and proficiency in the use of Office Suite software. Subject to ITAR/EAR; candidates must be a US Person (US Citizen, Permanent Resident, or Protected Individual such as an asylee or refugee). Qualifications & Experience Vocational training or equivalent technical education, ideally in the field of Electronic Communications. 1 to 3 years of relevant experience. Must be able to work in a 24×7 shift environment (days/nights) and be available for on‑call/call‑in responsibilities. Preferred Qualifications General understanding of antenna drive‑systems, high‑power amplifiers, up/down converters, fiber‑optic subsystems, baseband equipment (modems, multiplexers, broadband, IP technologies, and video technologies/systems). General working knowledge of standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, and bit‑error‑rate test sets. Key Deliverables Monitor the conditions of telemetry, tracking and command, commercial services, and terrestrial facilities, including system alarms, station plant, and facility subsystems. Support equipment as directed by other Operational Centers, including IP and baseband equipment (modems, multiplexers, DVB and broadband technology platforms) and video systems. Identify inefficient operations processes and unreliable equipment or subsystems that affect service reliability and customer service, and make recommendations to address these issues. Prepare and review documentation, reports, and updates for any service status change, maintenance, and fault/repair/restoral. These statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Safety requirements: Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception; ability to climb ladders up to 30 feet (to include outdoor 3‑story antenna systems); job requires ability to lift up to 50 lbs. SES is an Equal Opportunity and Affluent Action Employer SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. #J-18808-Ljbffr