Manager - Clinical Care - Remote US

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Manager, Clinical Care – Caris Detect oversees the day-to-day operations of a high-touch patient navigation program supporting individuals undergoing the Caris Detect multi-cancer early detection (MCED) test. This role serves as a critical link between frontline clinical staff and executive leadership, ensuring a consistent, high-quality, “white glove” patient experience. This leader manages a team of Clinical Care Counselors (e.g., genetic counselors, nurse navigators), providing coaching, guidance, and operational oversight while remaining closely connected to patient care workflows. As part of a growing and evolving program, the role also provides direct patient-facing support as needed. Job Responsibilities Directly manage a team of genetic counselors and/or nurse navigators delivering patient-facing services Provide day-to-day oversight, coaching, and mentorship to drive high performance and development Conduct performance reviews, monitor key metrics, and support hiring and onboarding activities Foster a culture of empathy, accountability, and clinical excellence aligned to a patient-first philosophy Provide pre- and post-test education related to MCED testing Ensure accurate, empathetic, and consistent patient counseling across all interactions Support escalated or complex patient cases Oversee coordination of patient care pathways Ensure continuity of care and timely follow-up Partner cross-functionally with Medical Affairs, Product, and Commercial teams Ensure compliance with HIPAA and clinical SOPs Required Qualifications Clinical background (Genetic Counselor, RN, or equivalent) Bachelor’s degree required; advanced degree preferred 5–8+ years of relevant experience 2–5 years leadership experience Strong understanding of U.S. healthcare system Proficient in Microsoft Office Suite Preferred Qualifications Oncology, diagnostics, or precision medicine experience Experience in patient navigation programs Physical Demands Ability to work at a computer for extended periods Training All job-specific, safety, and compliance training are assigned based on the job functions associated with this employee. Other May require travel and occasional evenings/weekends Annual Hiring Range $145,000 - $165,000 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Description of Benefits Highly competitive and inclusive medical, dental and vision coverage options Health Savings Account for medical expenses and dependent care expenses Flexible Spending Account to pay for certain out-of-pocket expenses Paid time off, including: vacation, sick time and holidays 401k match and Financial Planning tools LTD and STD insurance coverages, as well as voluntary benefit options Employee Assistance Program Pet Insurance Legal Assistance Tuition Assistance Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation. Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.