Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in October 2024 after spending several years as a team member with State Farm. Prior to insurance, I worked in sales, which helped shape the competitive and customer-focused mindset I bring into the agency today.

I attended University of Dayton and am happily married. My wife is heavily involved in the agency, and we even have an office dog named Mini who helps keep the environment fun and welcoming. I stay very active in the local community through the Chamber of Commerce and participation in community events throughout town. Building strong local relationships and staying involved is an important part of our agency culture.

Our agency offers unlimited PTO, free snacks and coffee, an Aspirant program, professional and personal development opportunities, Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Were committed to helping team members grow both personally and professionally.

Our culture is close-knit, energetic, and growth-focused. Im looking for someone who is self-motivated, determined, hardworking, and driven to succeed. The ideal candidate has a strong sales personality, great character, and the initiative to take ownership of their success. If youre looking for an opportunity to grow with a new and ambitious agency while being part of a supportive team environment, this could be a great fit for you.

ROLE DESCRIPTION:
Ben Gialanella - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.