Director, Commercial and Marketing Operations

Director, Commercial and Marketing Operations

Pittsburgh, PA

House Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses. We provide clinics with specialized technology and support from pharmacists and care coordinators to dispense medication directly to their patients, known as medically integrated dispensing (MID).

This work will directly contribute to the company's mission of making specialty medications affordable and accessible for patientskeep reading to learn more about the role, our team, and why House Rx is the right next step in your career!

About the Role

We're looking for a strategic Commercial/Marketing Operations leader to architect and scale the systems, processes, and data infrastructure that connect marketing to revenue. This role sits at the intersection of marketing, sales, and analytics owning the GTM tech stack, driving pipeline efficiency, and delivering the reporting rigor that lets leadership make confident, data-backed decisions.

What You'll Do

• Own the GTM tech stack: Optimize the use of Salesforce with marketing/sales tools, ensuring systems are integrated, scalable, and aligned to the full funnel.
• Drive full-funnel optimization: Partner with sales and marketing leadership to improve pipeline conversion, forecasting accuracy, and lead-to-revenue processes.
• Lead segmentation & targeting strategy: Build and refine account and audience segmentation models to improve outreach efficiency and reduce customer acquisition costs.
• Deliver executive reporting: Design and maintain dashboards and reporting frameworks that give executive stakeholders visibility into pipeline health, campaign performance, and revenue attribution.
• Manage forecasting & analytics: Own the operational cadence behind revenue forecasting, working cross-functionally with sales, finance, and marketing to improve accuracy over time.
• Champion cross-functional alignment: Act as the connective tissue between marketing, sales, RevOps, and finance to ensure shared definitions, clean data, and consistent GTM execution.

About You

• 812+ years of progressive experience in marketing operations, sales operations, or revenue operations.
• Demonstrated experience in a healthcare marketing environment; preferably in the specialty pharmacy space
• Proven track record supporting significant revenue scale ($100M+) with measurable impact on pipeline conversion and CAC.
• Deep hands-on expertise with Salesforce (architecture/administration), Hubspot or similar marketing automation platforms, ZoomInfo or comparable intent/data tools.
• Strong analytical foundation comfortable owning forecasting models, KPI frameworks, and executive-level reporting.
• Experience operating in high-growth, data-driven organizations.
• Demonstrated success leading or supporting systems/process integration through organizational change.
• Excellent cross-functional communication skills with a track record of aligning sales and marketing around shared goals.
• Applicants must be based in the United States and have permanent US work authorization.
• Bachelor's degree in Business, Marketing, or related field.

Excited about the opportunity, but worried you don't meet all the requirements? Apply anyway, and give us both the chance to find out.

The actual base salary/wage for this role will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.

Why You Should Join Our Team

A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.

At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideasno matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We're committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their livesat home, at work and everywhere in between.

In particular, we offer:

• Generous paid time off
• Generous parental leave
• Comprehensive healthcare, vision and dental benefits
• Competitive salary and equity stake

House Rx is backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.