Staff Site Reliability Engineer

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PayJunction is seeking a Staff Site Reliability Engineer to own the reliability, security, and automation of the platform that moves billions of dollars a year, across AWS, containers, and the physical servers we still rack ourselves.

PayJunction is relentless and emphatical about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.

We believe dreams inspire people to start a business, and others to partner with them. While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner.

Your success is our success. 

Our dream is to help you realize yours.

We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Location

PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, NY, MA, CT, NC.

Mission

Our SRE / DevOps team’s mission is to securely deliver reliable and responsive computing platforms for our customer products to run on. We keep production available and responsive, manage our infrastructure as code across physical, virtual, containerized, and AWS estates, treat PCI DSS compliance as an engineering property of the platform rather than an annual scramble, and provide the secure internal platform that PayJunction's operational, analytics, and BI tooling runs on.

Vision

To have customers who rave about our secure, reliable, and responsive products that are always there for them, safely storing their important information.

Job Responsibilities

• Keep production available and responsive, owning uptime and incident response for the systems that process payments around the clock.
• Drive the containerization of our internal DevOps estate, moving legacy services into a modern, reproducible container platform.
• Engineer and evolve our AWS infrastructure with Terraform, building for reliability, security, and cost-awareness.
• Manage infrastructure as code across physical, virtual, containerized, and cloud estates using Puppet / OpenVox, Terraform, and Ansible.
• Administer Linux servers end to end, from cloud instances down to the physical hardware and data center work behind them.
• Build PCI DSS compliance into the platform itself, through patching, vulnerability management, logging, and monitoring that hold up under audit.
• Provide technical leadership on architecture and tooling decisions, and document them so the whole team can operate what you build.
• Stand up and support the secure infrastructure underneath PayJunction's analytics and BI stack.

Qualifications

• 10+ years of relevant experience across development, DevOps, or site reliability engineering. 
• 5+ years administering Linux servers in production. 
• 3+ years building and operating production AWS infrastructure. 
• 3+ years running production container workloads. 
• 3+ years with configuration management and infrastructure as code (Terraform, Puppet, Ansible, or similar). 
• 3+ years scripting for automation. 
• Hands-on physical server and data center experience, with willingness to do periodic on-site work in Santa Barbara for physical server support. 
• Preferred: experience operating in an audited or regulated environment such as PCI DSS; experience standing up infrastructure beneath a BI or analytics stack; a degree in Computer Science, Engineering, or a related field. 

About PayJunction

Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.

Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.

Total Rewards Plan

• Health, dental, and vision paid 100% by company for you and your dependents
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage for you paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Home office equipment stipend
• Annual Learning Stipend
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work 

Office Environment

• The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
• All remote & hybrid team members can enjoy:
  • Company-provided equipment for your home office
  • An equipment allowance for home office essentials
  • The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US , 2020!
• Those who choose to come into the office can look forward to:
  • Bright and open offices in downtown Santa Barbara
  • Stocked snack kitchens 
  • Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
  • Dog-friendly office

Company Values

• Build the Dream
• Put People First
• Value Long Term Relationships Over Short Term Profit
• Make it Simple
• Be Data Driven
• Own It

The base salary range for this role is $175,000-$230,000 plus our Total Rewards Plan benefit package. Actual base salary offered will vary depending on factors including but not limited to: education, experience, skills and qualifications.

PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.