Commercial Lines Account Manager | Client Service Manager

Job Description

Job Description

Title: Client Service - Commercial Lines (Commercial Lines Account Manager)
Salary: $70,000-80,000 (Depending on experience and qualifications)

Location: Memphis, TN

Independent insurance agency is seeking an experienced Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters.

Responsibilities:

• Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, E&O, GL
• Research and compile answers to client policy and coverage questions
• Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client
• Experience with multiple carrier underwriters and online rating portals
• Identify, compile and manage information regarding account renewals
• Issue certificates and endorsements as needed
• Provide excellent client service

Qualifications

• 2-3 years of insurance industry experience related to servicing commercial accounts
• Property and Casualty license
• CIC, CPCU, or other insurance designations are desirable
• Sagitta, Applied (TAM or EPIC) or AMS360 software experience preferred.
• Knowledge of Insurance and/or Brokerage business
• Technical knowledge of product area or industry
• Ability to provide consultation and expert advice to management on risk management issues
• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills

All inquiries will be kept 100% confidential