Production Manager

Production Manager

Since 2005, TerraFirma has been the Pacific Northwest's trusted leader in foundation repair, basement waterproofing, crawl space encapsulation, and concrete repair. As a locally owned and operated company, we've helped protect thousands of homes through quality craftsmanship, honest service, and a commitment to doing the job right. We don't just repair homes-we protect the families who live in them. If you take pride in hard work, value integrity, and want to be part of a team that stands behind every project, we'd love to have you.

Are you a leader who takes pride in the team behind you as much as the results in front of you?

This is more than a Production Manager role - it's a chance to launch TerraFirma's newest market. If you're someone who leads from the front, drives results, and takes pride in building teams people are proud to be part of - this role is built for you.

POSITION SUMMARY

You'll hire the crew, set the culture, and own the results. As Production Manager for our newest market, you'll oversee all field operations in Boise - ensuring every job is done safely, on time, and on budget, while delivering the kind of customer experience that builds a reputation worth having. This is your team. This is your market. Make it reflect the TerraFirma standard.

CORE RESPONSIBILITIES

Lead, Manage & Accountability

• Recruit, hire, onboard, and train your production team from the ground up
• Communicate TerraFirma's vision clearly and ensure every team member understands their role in achieving it
• Set clear performance expectations and hold your team accountable to meeting them
• Facilitate regular team meetings, one-on-ones, and training sessions to drive engagement and professional growth
• Conduct performance reviews and collaborate with HR on key people decisions
• Identify and remove obstacles that prevent your team from doing their best work
• Cultivate a culture of continuous improvement and create pathways for employee advancement

Production & Operations

• Meet and exceed production goals and KPIs for the Boise market
• Review and approve daily sales and job assignments to ensure smooth, timely execution
• Conduct regular site visits to assess job progress, coach team behavior, and identify efficiency improvements
• Ensure every installation is completed safely, efficiently, and to the highest standards
• Keep vehicles, trailers, equipment, and tools properly maintained and in optimal working condition
• Monitor project progress and keep jobs on track from a time and budgetary standpoint

Customer Experience

• Handle customer escalations with urgency, professionalism, and a commitment to resolution
• Ensure every customer interaction reflects TerraFirma's standard of exceptional service
• Proactively address and resolve issues before they escalate

QUALIFICATIONS

• 3+ years of experience as a Foreman or Supervisor in the construction trades
• Proven track record of leading teams, driving results, and holding people accountable
• Solid understanding of construction principles and project management practices
• Strong written and verbal communication skills, including the ability to present clearly to individuals and groups
• Comfortable splitting time between the office and active job sites, including small or tight enclosed spaces
• Proficient with digital tools, reporting, and project management software
• Associate or Bachelor's degree in Construction Management, Business, or related field preferred
• Valid driver's license with a clean driving record
• Fluent in English (spoken, written); Spanish is a plus

PHYSICAL REQUIREMENTS

• Lift and carry materials up to 50 lbs regularly
• Stand, walk, and perform strenuous labor for extended periods
• Work in small or tight enclosed spaces such as crawlspaces and basements
• Work outdoors in all weather conditions

COMPENSATION

Competitive pay: $80,000-$105,000 DOE ($100,000-$130,000 potential annual earnings with bonuses)

WHAT WE OFFER

• Company vehicle provided
• Medical, Dental, and Vision insurance plans
• 401(k) Retirement Plan with company match
• Short and Long-Term Disability coverage
• Life Insurance and AD&D Insurance
• 7 Paid Holidays + Freedom PTO
• Wellness Programs
• A family-oriented culture where you're treated like one of our own

OUR VALUES: F.I.R.M.

We don't just talk about our values - we live them:

• Family - We treat our team like family and support each other on and off the job site
• Integrity - We do the right thing, even when no one is watching
• Resilience - We push through challenges and come out stronger
• Mastery - We take pride in our craft and always strive to be better

This job description describes the general nature and level of work performed in this position. It is not an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties as necessary.

TerraFirma is a drug-free workplace and an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Qualified applicants with criminal histories will be considered consistent with legal requirements.