Expeditor

Brick Lane is a new Indian Restaurant in Downtown Los Angeles. This new concept is a mix of traditional Indian flavors and fresh California influence. The atmosphere is elevated and polished yet approachable with warm, welcoming hospitality. We are looking to build a dynamic team of hospitality professionals to spearhead this exciting new endeavor. 

Job Summary: Our expeditors and food runners are responsible for providing friendly, responsive service to create an exceptional dining experience. They must be engaged, and provide prompt, courteous and efficient food and beverage service where attention to detail is key. This will require welcoming guests into the space, providing water, clearing and resetting tables, polishing, sanitation and cleanliness. 

Responsibilities: 

• Consistent and punctual attendance
• Advanced communication skills both in person and in written communications 
• Maintain food handling procedures outlined by the front of house management team and SafeServe guidelines
• Thorough knowledge of menu descriptions and drop lines
• Ability to carry multiple plates without compromising food or beverage quality
• Maintain focus on multiple tickets while communicating with kitchen on timing
• Handling service trays 
• A passion for hospitality and service 
• Established and maintain positive relationships with crew members and members of our community
• Using thoughtful creativity to enhance the guests’ experience by connecting with all guests
• Implementation of service standards and systems
• Cleaning, maintaining and resetting tables and surrounding areas. 
• Maintain cleanliness and condition of the work areas and equipment.
• Ability to work well under pressure in a fast-paced environment
• Be ready and willing to assist fellow team members as situations arise.
• Completing side work which may include polishing glassware and plateware, folding linens, restocking beverage and service items, sweeping, sanitizing of surfaces and organizing inventory
• Available to work nights, weekends, and holidays.
• Maintaining an incredibly organized work and storage areas with the ability to lift all required products
• Maintaining a safe and positive work environment 
• Maintaining cleanly personal hygiene in and out of the workplace
• Running and describing food to our patrons

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience: 

• A passion for food, exceptional work ethic and dedication
• Minimum 2 years of experience being an expo and support position 
• Must have excellent knowledge of dining room and service procedures
• Be able to work in a standing position for long periods of time
• Open availability; must be able to work evenings, weekends and holidays
• Ability to work both indoors and outdoors 

Knowledge, Skills, & Abilities:

• Conversational English vocabulary
• Ability to read and comprehend simple instructions and memos
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Strong team-minded approach
• Ability to multi-task 
• Strong organizational skills 

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle objects, tools or controls, reach overhead and talk or hear.

The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.