Meeting & Events Business Partner Senior Manager
The Boston Consulting Group
Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.Enterprise Services (ES) was established in 2022 to provide efficient, resilient, and scalable services to support the evolving needs and complexities of a more digital BCG. ES brings together business-critical operations - such as Procurement & Payables, Global Finance Operations, and Executive Support Services- alongside specialist expertise including Real Estate, Travel, and Meetings & Events. United by a common service mindset, ES enables every BCGer to focus on the work that matters most by giving time and energy back through streamlined, reliable service delivery. In doing so, ES creates cost advantage and strengthens BCG’s market differentiation, while reducing risk through consistent controls and business continuity. Through scalable platforms and globally integrated ways of working across our strategic core global hubs, Enterprise Services enhances agility and helps unlock the potential of those who advance the world.Within Meetings & Events (M&E), BCG's rapid growth and transformation has driven the team to evolve to meet the demands of an increasingly complex global event portfolio — building more rigorous operational infrastructure, scaling contingent workforce capabilities, and embedding technology and innovationinto how we plan and deliver events worldwide.The team approaches this work with an entrepreneurial, data-driven, and customer-centric mindset, always questioning the status quo and proactively seeking opportunities for improvement, while reinforcing an inclusive culture grounded in collaboration, continuous learning, and adaptability.What You'll DoThe M&E Business Partner Senior Managerwill serve as a trusted advisor for key internal stakeholders across the assigned stakeholder group, Unlocking Potential (UP). You will serve as the region’s critical connection to a broad range of event support services – both in M&E and across BCG. This includes driving a broad range of change management initiativesin the region to encourage adoption of M&E’s suite of service and digital product offerings.You will also be responsible for delivering on the region’s cross-functional flagship meetings & events in accordance with the event goals & business objectives set by internal customers as well as supporting the delivery of UP and associated network and community events taking place across the region. You have a deep understanding of the assigned region(s) coupled with a passion for providing premium services core to successful meetings.You will play a key role in representing the region’s unique stakeholder efforts to include diversity, inclusion, and well-being, to inform M&E’s long-term growth strategy and ongoing innovation to enhance meetings across BCG.Key activities and responsibilities include (but are not limited to):Regional Stakeholder Engagement & Change ManagementDeveloping and maintaining a regional BCG planner network by supporting the change & communications strategy for the region, hosting regular connects & business presentations for key stakeholders, and promoting M&E’s service portfolio and global initiatives (e.g., Shared Services model, Supplier Strategy, etc.)Strategic Event Management & ExecutionBringing strategic thought partnership, operational expertise, and day-of management experience for high value/high visibility events across all meeting formats (in-person, virtual, hybrid)Providing trusted advice to the region and event organizers for sourcing, operations, digital tools and other M&E servicesForward-Thinking & Strategic RecommendationsThinking ahead and ensuring your customer is ready for the events landscape of tomorrowProviding targeted recommendations that are risk appropriate, consistent with BCG’s image/brand, and reflect the best of BCG today and into the futureFlagship Program & Event DeliveryWithin regional flagship programs, assembling and managing event-specific teams to execute on design, technology, production, communication, security, and other event elementsGuiding venue sourcing through centralized processes; helping drive sourcing best practicesRegional Expertise & Best PracticesProviding regional expertise and best practices across M&E’s customer engagement teamWhat You'll BringBachelor’s Degree of equivalent in Business, Communication, Hospitality/Events or related field and 8+ years related experience in event management (preferable in a corporate environment) Experience working in a global service driven organization with both in-person and virtual teams, with increasing levels of stakeholder engagement; experience presenting to C-suite audience preferred Demonstrated expertise in building strong service delivery teams Technical understanding of digital meeting tools and platforms Strong organizational skills and ability to multi-task and manage competing priorities Experience in a customer service organization strongly preferred Excellent communication skills (both written and verbal), including experience with PowerPoint; strong command of the English language required Experience working across cultural boundaries in a complex, matrix structured organization preferred Previous experience working in a global/virtual team preferred People management experience preferred (distributed global team management experience will be valued) Who You'll Work WithOur Global Meetings & Events (M&E) team focuses on creating safe and inspiring environments that bring people together to enable deep connections, accelerate capability building, and create global impact. The group partners closely with senior leaders, functional and regional event teams, and individual meeting planners across the company to enhance overall event experience while creating efficiencies and scale, and lowering risk for all meeting formats (in-person, virtual, & hybrid). Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.Job SummaryJob number: 60321Profession: Business Operations
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