Housekeeping Room Attendant

Madison, Wisconsin The Madison Concourse Hotel 1 West Dayton Street Madison, WI 53703, USA Our Housekeeping Room Attendants are responsible for maintaining the cleanliness of guestrooms and providing our guests with clean and comfortable accommodations, all while delivering exceptional service. This position is full-time with the general hours of 8:00am-4:00pm Monday through Friday, Saturdays from 8:30am-4:30pm, and Sundays from 9am-5pm. Weekend availability is required. The position does require flexibility in scheduling to accommodate business levels. Our new room attendants earn $14.75-$16 per hour plus bonus opportunities. Experience is also considered with starting wage. Responsibilities Providing assistance to guests by answering questions, giving directions, recommending local attractions, etc. Clean and sanitize guest rooms, including bathrooms and bedrooms following established protocols and standards. Change linens, make beds, and restock amenities to maintain an inviting and comfortable environment for our guests. Empty trash and replace liners, maintaining cleanliness and odor‑free environments. Vacuum carpets, sweep and mop floors, and dust and polish surfaces to perfection. Clean and sanitize bathroom fixtures, ensuring cleanliness and freshness. Reporting maintenance issues. Maintaining a neat and stocked supply cart and storage rooms. Adhere to all safety and security procedures, ensuring the well‑being of guests and colleagues. Collaborate with the housekeeping team to ensure timely completion of room cleaning tasks. Knowledge, Skills, and Abilities Friendly and welcoming. Strong attention to detail. Good organizing and time management skills. Reliability and honesty. Strong communication skills to effectively interact with guests and fellow team members. Ability to speak, read, and understand English. Physical stamina and the ability to lift and move heavy objects when required. Behaviors & Motivations Dedicated: Devoted to a task or purpose with loyalty or integrity. Team Player: Works well as a member of a group. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Self‑Starter: Inspired to perform without outside help. Goal Completion: Inspired to perform well by the completion of tasks. Job Security: Inspired to perform well by the knowledge that your job is safe. Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization. Growth Opportunities: Inspired to perform well by the chance to take on more responsibility. Qualifications Qualified applicants must be able to successfully complete a pre‑employment drug test and background check. The Madison Concourse Hotel is a drug‑free workplace. Preferred High School or better. Previous housekeeping experience helpful. Benefits Free employee parking. Free employee meal. Discounted hotel rooms. Discounts at Circ and Starbucks. 401‑K matching retirement plan. Paid time off. $1,000 employee referral bonus. Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift. Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada. Pet Insurance for part time and full time employees. A vibrant and inclusive work environment that values teamwork and celebrates your contributions. Vision insurance. Company‑paid basic life insurance and short‑term disability. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr