Network Manager
twentyAI
We’re looking for an experienced Network Manager to lead network operations and infrastructure across a multi-site business with a complex hybrid and cloud environment.
This is an excellent opportunity for a technically strong network professional who enjoys combining hands-on infrastructure expertise with team leadership, project delivery and continuous improvement.
You’ll manage a team of three Network Administrators, take ownership of network performance, security and availability, and play a key role in infrastructure upgrades, cloud networking and connectivity projects across multiple locations.
Key Responsibilities
- Lead and develop a team of three Network Administrators, overseeing workload allocation, performance and professional development.
- Manage and maintain enterprise network infrastructure, including routers, switches, firewalls, LAN, SD-WAN and connectivity.
- Own cloud networking across hyperscaler environments, including virtual networks, routing, segmentation, security policies and hybrid connectivity.
- Support and deliver infrastructure projects, including technology refreshes, site relocations and network upgrades.
- Monitor and optimise network performance, availability, scalability and resilience.
- Identify and resolve vulnerabilities, support security audits and maintain intrusion detection and prevention capabilities.
- Lead disaster recovery and business continuity testing, ensuring network resilience and minimising single points of failure.
- Manage relationships with technology vendors, telecom carriers and external service providers.
- Maintain accurate network documentation, connectivity diagrams, infrastructure inventories and vendor records.
- Work closely with IT leadership and cross-functional teams on incident management, troubleshooting and service improvements.
- Support infrastructure across multiple offices, data centres, co-location facilities and hosted environments.
- Participate in an after-hours on-call rotation and occasional domestic travel as required.
Required Experience & Technical Skills
- 7–10 years of relevant experience in network engineering, infrastructure or equivalent practical experience.
- Strong knowledge of enterprise networking, routing protocols, network security and connectivity.
- Hands-on experience with Cisco switches, routers and firewalls; CCNA-level knowledge or equivalent experience.
- Experience configuring and supporting LAN and SD-WAN environments.
- Strong understanding of cloud networking across platforms such as Microsoft Azure and Oracle Cloud Infrastructure (OCI).
- Experience with virtual networks, subnets, routing, peering, cloud firewalls and hybrid connectivity.
- Knowledge of dedicated cloud connectivity, including Azure ExpressRoute and OCI FastConnect.
- Administration experience with Windows Server, Active Directory and desktop environments.
- Familiarity with Microsoft Entra ID and identity integration across on-premises and cloud environments.
- Experience managing technical projects, infrastructure resources and external vendors.
- Strong communication, documentation and problem-solving skills, with the ability to work effectively with technical and non-technical stakeholders.
- Experience with incident management, ITIL processes and production environments.
Desirable Skills
- Cisco CCNP or equivalent professional-level networking certification.
- Experience with cloud infrastructure and platform-as-a-service environments.
- Familiarity with email, collaboration and Microsoft 365 technologies.
- Experience with out-of-band management and cellular connectivity solutions.
- Exposure to operational and capital expenditure budgets.
- Experience supporting multi-site organisations with hybrid, hosted and co-location infrastructure.
What We're Looking For..
Someone who combines strong technical knowledge with a proactive, hands-on approach to leadership. You’ll be comfortable managing day-to-day network operations while driving improvements in security, scalability and reliability.
If you're ready to take ownership of a complex network environment, lead a technical team and make a tangible impact on infrastructure strategy, we’d love to hear from you.
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