Maintenance Technician - Cortland Biltmore

Maintenance Technician - Cortland Biltmore

Phoenix, AZ

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As a Maintenance Technician, you ensure the community remains safe, functional, and well-maintained by diagnosing and repairing a wide range of building and apartment systems. You provide timely, high-quality service to residents, support preventative maintenance programs, and help preserve the property's physical assets through consistent care and attention.

• Diagnose, repair, and resolve maintenance issues involving electrical, plumbing, HVAC systems, appliances, flooring, stairs, railings, and other building components.
• Correct unsafe conditions such as broken lights, damaged gates, open holes, or other hazards, ensuring issues are addressed quickly and safely.
• Support asset preservation by monitoring and reporting on the condition of building and security systems such as automatic doors and surveillance cameras.
• Schedule and perform preventative maintenance on HVAC units, equipment, and building systems to improve performance and reduce downtime.
• Maintain appropriate inventory of supplies and spare parts to ensure timely completion of work orders.
• Respond to on-call rotations and emergency maintenance situations, assisting with both resident and property needs.
• Provide friendly, professional service when interacting with residents and team members.
• Document completed work and report recurring issues or safety concerns to your supervisor.

Qualifications

• EPA certification required (Type I, II, or Universal).
• High school diploma or equivalent required.
• 13+ years of experience in maintenance, facilities, or multi-family housing.
• Strong technical skills in electrical, plumbing, HVAC, appliance repair, and general building systems.
• Ability to prioritize tasks, manage time effectively, and handle multiple work orders.
• Strong attention to detail and problem-solving abilities.
• Ability to safely operate tools and maintenance equipment.
• Good communication and customer-service skills.
• Ability to perform physical work including lifting, climbing ladders, and working indoors/outdoors in various weather conditions.
• Willingness to participate in on-call schedules and respond to emergencies.

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law.