Systems & Network Administrator
Softthink Solutions Inc
Job Description
Job Description
Benefits:
- Donation matching
Location: On-site - Kenosha, WI
Work authorization : US Citizen
Schedule: On-site during business hours; remote/on-call after hours
Support Model: Required 24/7/365 participation
Clearance: Must meet FBI CJIS Security Policy requirements
Role Summary
Maintains the server, network, and security infrastructure supporting
mission-critical and standard systems. Key Responsibilities
Provide on-site system and network support during business hours and
remote/on-call support after hours.
Support infrastructure for mission-critical systems including CAD, LERMS, Jail,
Mobile, and TIME System.
Support infrastructure for standard systems including ERP, Office 365,
scheduling, evidence, fleet, and others.
Perform workstation setup, OS installation, patching, antivirus, and break/fix.
Administer Microsoft and Linux servers, updates, permissions, and security.
Provide 247 network monitoring, firewall management, VPN, antivirus, and
connectivity.
Support backup and recovery operations.
Support network-dependent system interfaces.
Assist with annual inventory and lifecycle management.
Support helpdesk escalations and ticket resolution.
Implement cybersecurity controls, MFA, and CJIS compliance.
Respond to Priority 1 and Priority 2 incidents within required timeframes.
Required Skills
Server and network administration
Firewall, VPN, routing, switching
Cybersecurity tools and monitoring
Experience in 24/7 environments Required Qualifications
35 years of experience in systems and network administration.
Strong knowledge of firewalls, VPNs, routing, switching, and cybersecurity
tools.
Experience with Microsoft Server, Linux, and virtualization platforms.
Ability to support 24/7 environments and respond to Priority 1/2 incidents. Preferred Qualifications
Experience supporting public safety systems (CAD, 911, LERMS).
Familiarity with CJIS Security Policy.
Vacancy posted 3 days ago
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