SMI Case Manager

Job Description

Job Description

Essential Duties/Responsibilities:

· Participates in the assessment, evaluation and planning of patient care.

· Develops individualized service plans for participants.

· Provides community and home based services to enhance and achieve treatment goals.

· Develops, facilitates and coordinates meetings, staffing, case conferences and other meetings as appropriate.

· Provides referrals to outside providers and assists in securing a variety of social services, including, but not limited to, relapse prevention services, medical care, and general assistance.

· Maintains a minimum number of documented client contact hours per week.

· Maintains appropriate documentation (charting) and documents accurately and timely in accordance with agency and funding source requirements.

· Communicates with the participant (or family member) to coordinate consent to care, releases and/or referrals for provider care, which includes behavioral care, general medical care, community resources, educational, social, judicial and other state agencies.

· Coordinates transportation of participants to and from appointments when appropriate.

· Consults with treatment staff to coordinate effectiveness of services contained in the participant’s individual service plans and make adjustments where needed.

· Provides outreach and follow-up on crisis contacts and missed appointments.

· Meets with service providers to review utilization and monitor member progress towards program goals.

· Provides participant advocacy and education as needed, to ensure delivery of required services.

· Develops transitional service plan (including discharge planning) with members, prior to reentry into the community

· Consistently meet established performance expectations, including quality, productivity, and adherence to company policies, procedures, and standards.

· Performs other duties as required.

Required Knowledge/Skills/Abilities:

· General knowledge of human behavior and performance; individual differences in ability; learning and motivation; and the assessment and treatment of behavioral and affective disorders.

· General knowledge of principles, methods, and procedures for rehabilitation of physical and mental dysfunctions.

· General knowledge of principles and processes for providing customer and personal services.

· HIPAA – Knowledge of requirements for the safe handling of protected health information.

· Principles and methods of behavioral health and psychosocial rehabilitation.

· Special needs and characteristics of the participant population.

· Methods used to prevent violent behavior or behavior harmful to the participant or others.

· How to provide behavior management in crisis situations.

· Knowledge of where to access resources for assistance.

· How to document participant activities and progress according to accepted professional and agency standards.

· Ability to manage ones’ own time and the time of others.

· The ability to listen to and understand information presented through spoken words and sentences.

· The ability to communicate information in speaking so others will understand.

· The ability to come up with or to develop creative ways to solve a problem.

Education, Experience, and Other Requirements:

· High school diploma or equivalent required

· Behavioral Health Technician required (must be 21 years old):

§ High School Diploma or High School Equivalency Diploma (GED) and six months of full-time behavioral health work experience/internship or Peer Support Certification, or

§ Associates Degree and three months of full-time behavioral health experience/internship or Peer Support Certification, or

§ BHT Certified from an accredited college/university, or

§ Bachelor’s Degree, or

§ Master’s Degree

· Valid Arizona or other state driver’s license.

· Valid automobile insurance.

· Valid Fingerprint Clearance Card or ability to obtain within ninety days of hire.

· Valid CPR/First Aid certifications or ability to obtain within ninety days of hire.

· Three year driving record that meets the agency’s auto insurance carrier’s coverage requirements.

Founded and headquartered in Scottsdale, AZ, Concentric Healthcare Solutions specializes in healthcare employment with an emphasis in Education, nursing, behavioral, and allied health. Concentric exhibits a passion for partnering with our clients to become an integral part or their staffing solution. Concentric representatives actively listen to our clients' need for continuity of care.

To accommodate our clients' dynamic needs, Concentric Healthcare Staffing offers registry services to provide staff on a 24/7 basis. Many of our clients chose to enhance their recruiting process by taking advantage of the temporary, temp-to-hire, and direct placement service offerings.

Company Description

Founded and headquartered in Scottsdale, AZ, Concentric Healthcare Solutions specializes in healthcare employment with an emphasis in Education, nursing, behavioral, and allied health. Concentric exhibits a passion for partnering with our clients to become an integral part or their staffing solution. Concentric representatives actively listen to our clients' need for continuity of care.\n\nTo accommodate our clients' dynamic needs, Concentric Healthcare Staffing offers registry services to provide staff on a 24/7 basis. Many of our clients chose to enhance their recruiting process by taking advantage of the temporary, temp-to-hire, and direct placement service offerings.