Warehouse Supervisor

About Company

1 Click Logistics, founded in 2018, is a third-party logistics (3PL) provider committed to delivering exceptional service in distribution, warehousing, transportation, and innovative logistics solutions. With locations in Sparks, Nevada; Sacramento, California; Dayton, Ohio; and Hagerstown, Maryland, we are strategically positioned to serve customers across the U.S. Our mission is to serve our customers, team, and community while fostering a unique, employee-centered culture.

Our comprehensive services include warehousing and distribution, retail and e-commerce fulfillment, and transportation management, all designed to streamline operations and reduce costs for our customers. We also provide value-added services, such as re-packaging, labeling, and light assembly, to meet specific customer needs. Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated Electronic Data Interchange (EDI) connect seamlessly with major retailers, ensuring transparent and efficient operations.

Our ability to serve some of the world’s largest retailers, including Walmart, Target, Costco, and Home Depot, reflects our commitment to quality and efficiency. At 1 Click Logistics, we prioritize our employees’ well-being, fostering a supportive and inclusive work environment that empowers our team to provide the exceptional service our customers expect and contribute positively to our community.

Job Summary

The Warehouse Supervisor plays a vital role in overseeing the daily operations of a warehouse facility. Responsible for managing and coordinating the movement of goods, ensuring accurate inventory management, and maintaining a safe and efficient working environment. Additionally, leads a team of warehouse personnel, providing guidance and support to achieve operational targets and deliver exceptional customer service.

Duties and Responsibilities

• Oversee the overall functioning of the warehouse, including receiving, storage, picking, packing, and shipping of goods.
• Monitor and track inventory levels to ensure accuracy.
• Implement and enforce standard operating procedures (SOPs) to maintain consistent and efficient operations.
• Collaborate with other departments to coordinate the movement of goods and resolve any operational issues.
• Supervise and train warehouse staff, providing guidance, coaching, and performance feedback.
• Schedule and assign tasks to warehouse personnel, ensuring adequate coverage and efficient workload distribution.
• Foster a positive and productive work environment, promoting teamwork, accountability, and continuous improvement.
• Conduct regular team meetings to communicate goals, objectives, and updates.
• Address employee concerns, conflicts, and performance issues in a timely and professional manner.
• Ensure accurate inventory management through regular cycle counts, stock reconciliations, and audits.
• Enforce safety protocols and best practices to ensure a safe working environment for all warehouse personnel.
• Conduct regular safety inspections and identify potential hazards, implementing corrective actions as needed.
• Ensure compliance with regulatory requirements, industry standards, and company policies.
• Maintain accurate records and documentation related to safety, compliance, and operational processes.
• Monitor key performance indicators (KPIs) and warehouse metrics, such as productivity, accuracy, and order fulfillment rates.
• Analyze data to identify areas for improvement and implement strategies to enhance operational efficiency.
• Generate reports on warehouse activities, including inventory levels, shipment statuses, and performance metrics.
• Present regular reports to management, highlighting achievements, challenges, and recommendations for process enhancements.
• Performs other duties as assigned.

Required Skills and Abilities

• Proven experience as a warehouse supervisor or a similar role in logistics operations.
• Strong knowledge of warehouse operations, inventory management, and logistics principles.
• Familiarity with warehouse management systems (WMS) and inventory control software.
• Excellent leadership and team management skills, with the ability to motivate and develop employees.
• Problem-solving and decision-making abilities to resolve operational challenges and implement process improvements.
• Attention to detail and a commitment to maintaining high standards of accuracy and quality.
• Excellent communication and interpersonal skills.
• Proficiency in using computer systems and software, including MS Office Suite.
• Knowledge of safety regulations and practices in a warehouse environment.

Education and Experience

• High School Diploma, GED, or equivalent.
• A minimum of two years of experience preferred.
• Forklift certification or the ability to obtain one.

Physical Requirements

• Periods of sitting at a desk and working on a computer.
• Standing and Walking: The role requires the ability to stand and walk for extended periods as to navigate the warehouse floor and moves between different areas of the facility.
• Lifting and Carrying: Must be able to lift and carry heavy objects, packages, and materials, often weighing up to 50 pounds.
• Bending, Stooping, and Reaching: Some warehouse tasks may involve bending, stooping, and reaching to access products, shelves, and storage areas.
• Pushing and Pulling: Some warehouse tasks may involve pushing or pulling heavy carts, pallet jacks, or other equipment.
• Climbing: Depending on the warehouse layout, it may be required to climb ladders, stairs, or platforms to access inventory or perform specific tasks.
• Safety Awareness: Should be mindful of safety procedures and have a strong awareness of potential hazards in the warehouse environment.

1 Click Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.