Bank Teller - Rosedale, MD (RGR)

This role provides members and prospective members with the full range of financial products and services offered at the branch, including depository accounts such as checking, savings, certificate and IRA accounts, as well as revocable trust and estate accounts, lending products, and credit and debit cards. You deliver friendly, accurate, and efficient service while supporting members with their day-to-day banking needs and promoting suitable products that help them achieve their financial goals.

Responsibilities

• Provide professional, courteous, and timely customer service to members and prospective members in a busy branch environment.
• Open, maintain, and service depository accounts, including checking, savings, certificates, IRAs, revocable trust, and estate accounts, ensuring accuracy and compliance with branch procedures.
• Support members with lending products and credit or debit card services by answering questions, processing basic requests, and directing complex needs to the appropriate specialist.
• Handle cash transactions accurately, including deposits, withdrawals, payments, and check cashing, while balancing your cash drawer at the end of each shift.
• Perform data entry and administrative tasks related to account management, documentation, and record keeping using banking systems and Microsoft Office applications.
• Engage members in conversation to understand their needs and recommend suitable products and services, supporting retail sales and cross-selling efforts.
• Deliver difficult information to members with empathy and professionalism, especially when working with financially challenged clientele, and offer alternative solutions when possible.
• Collaborate closely with team members to maintain a supportive, communicative, and open work environment, actively contributing to team engagement and morale.
• Adapt to changing priorities and branch needs, multitasking effectively in a fluctuating, mid-volume branch setting.
• Participate in Saturday branch coverage as needed, supporting consistent service availability for members.
• Follow all branch security procedures and work cooperatively with on-site security personnel to maintain a safe environment for members and staff.

• Proven customer service experience in a service-oriented or retail environment, with a strong focus on member or customer satisfaction.
• Demonstrated cash handling experience with a high level of accuracy and attention to detail.
• Ability to manage account-related tasks, including basic account maintenance and administrative support.
• Strong communication skills with the ability to deliver difficult information professionally and offer alternative solutions.
• Comfort working directly with customers in a face-to-face setting, including in challenging demographic or financial situations.
• Ability to multitask and remain composed under pressure in a busy branch environment.
• Team-oriented mindset with experience working effectively as part of a collaborative group.
• Proficiency with data entry and basic computer applications, including Microsoft Office.
• Self-starter with the confidence to initiate conversations and engage members proactively.
• Comfort with change and the ability to adapt to evolving processes, priorities, and branch needs.

• Previous banking or financial services experience is a plus but not required; strong service industry experience is highly valued.
• Experience in retail sales or customer-facing roles where cross-selling or upselling products and services was part of the job.
• Experience working with financially challenged clientele or in communities with diverse financial needs.
• Interest in taking a lead role in team engagement activities, such as organizing fun chats or informal team-building interactions.
• Familiarity with basic finance or banking concepts, even if gained through prior non-banking roles.

You join a stable, well-established financial institution that offers strong job security and a supportive team culture. The branch leadership actively fosters a communicative, open, and positive environment where different personalities are welcome as long as they contribute constructively to the team. You benefit from a culture that values service-oriented backgrounds, encourages self-starters, and provides opportunities to take initiative in both member service and team engagement. The organization emphasizes long-term stability, professional growth, and a collaborative atmosphere where your contributions are recognized.

Work Environment

You work in a busy but mid-volume branch environment where member traffic fluctuates throughout the day. The clientele may include individuals who are financially challenged, so you regularly handle sensitive conversations and deliver difficult information with empathy while offering alternative solutions. The branch maintains a secure setting with a guard on duty who remains on-site during the day and helps ensure staff can arrive and leave safely. You work on-site during standard branch hours, Monday through Friday from approximately 8:30 a.m. to 5:45 p.m., and on Saturdays from approximately 8:30 a.m. to early afternoon. The role ideally includes working most Saturdays as a contractor, with the expectation of transitioning to a rotation after becoming permanent. You use banking systems, data entry tools, and Microsoft Office as part of your daily tasks, and you operate in a professional branch setting that requires a neat, professional appearance appropriate for a customer-facing financial environment.

Job Type & Location

This is a Contract to Hire position based out of Rosedale, MD.

The pay range for this position is $21.82 - $21.82/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rosedale,MD.

This position is anticipated to close on Jun 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.