Assistant Manager

Assistant Manager – Doughnuttery & Custard Concept About Us We are looking for an energetic, upbeat, hands-on Assistant Manager to help lead our Doughnuttery and Custard Concept. This is an exciting opportunity for someone who loves people, enjoys a fast-paced environment, and wants to be part of building something fun, memorable, and successful from the ground up. We are not looking for someone who simply shows up for a paycheck. We are looking for someone who will take ownership, treat the business like it matters, and help make this place something special. The right person will bring contagious positive energy, lead by example, take pride in the little details, and genuinely care about creating an amazing experience for every guest who walks through the door. If you are bubbly, dependable, versatile, and excited to help grow a dessert concept that people love, we would love to meet you. Compensation $16–$18 per hour, depending on experience, leadership ability, flexibility, reliability, and overall fit. What We’re Looking For: The ideal candidate is someone who is: • Friendly, bubbly, and welcoming • Hardworking and dependable • A natural leader who sets the tone for the team • Comfortable coaching, encouraging, and holding others accountable • Excited to learn, grow, and take on more responsibility • Flexible and willing to wear many hats • Passionate about great guest service • Proactive — someone who sees what needs to be done and does it • Invested in helping build something special, not just looking for another job Why Join Us: This is a chance to join a growing concept at the ground level and have a real impact. You will not just be another employee — you will be a key part of shaping the culture, guest experience, daily operations, and long-term success of the business. For the right person, this role has room to grow. Your attitude, leadership, reliability, and work ethic will truly matter here. If you are excited by the idea of helping lead a fun, high-energy dessert concept and making guests happy every day, we encourage you to apply. Responsibilities: Responsibilities • Open and close the shop confidently and correctly • Lead shifts with energy, urgency, and positivity • Deliver exceptional customer service and create a fun guest experience • Cross-train and work across all parts of the operation • Help with front counter service, production, prep, cleaning, stocking, and daily flow • Lead by example and jump in wherever needed • Help train, coach, and encourage team members • Keep the shop clean, organized, fully stocked, and running smoothly • Monitor prep, product quality, presentation, and customer satisfaction • Support strong cash handling, food safety, and opening/closing procedures • Help identify ways to improve efficiency, sales, upselling, and overall operations Qualifications: Qualifications • Prior food service, restaurant, dessert shop, café, or hospitality leadership experience preferred • Experience opening and closing a business strongly preferred • Naturally positive, friendly, and high-energy personality • Strong work ethic and reliable attendance • Comfortable leading others while also working side-by-side with the team • Able to multitask and stay composed in a busy environment • Takes ownership and initiative without needing to be micromanaged • Willing to learn every area of the business and help wherever needed • Available for evenings, weekends, and busy shifts • Food handler permit, or the ability to obtain one if required Compensation: $16 - $18 hourly

• Responsibilities • Open and close the shop confidently and correctly • Lead shifts with energy, urgency, and positivity • Deliver exceptional customer service and create a fun guest experience • Cross-train and work across all parts of the operation • Help with front counter service, production, prep, cleaning, stocking, and daily flow • Lead by example and jump in wherever needed • Help train, coach, and encourage team members • Keep the shop clean, organized, fully stocked, and running smoothly • Monitor prep, product quality, presentation, and customer satisfaction • Support strong cash handling, food safety, and opening/closing procedures • Help identify ways to improve efficiency, sales, upselling, and overall operations