Operations Associate

Job Description

Job Description

Job Title: Operations Associate – Wealth Management

Company: Integrative Wealth Advisors, Northwestern Mutual

Location: Vernon Hills, IL

Employment Type: Full Time

Position Overview: The Operations Associate plays a critical role in supporting the day-to-day administrative and operational functions of a fast-paced wealth management team. This individual ensures a seamless client experience by managing account paperwork, processing transactions, and maintaining accurate records. The ideal candidate is detail-oriented, organized, and thrives in a structured, process-driven environment.

Key Responsibilities:

• Prepare, review, and submit new account paperwork, ensuring accuracy and completeness
• Facilitate account openings across investment and insurance platforms  
• Process client transactions including transfers, rollovers, distributions, and beneficiary updates  
• Monitor and track the status of account applications and transfers, following up as needed  
• Maintain organized and compliant client records and documentation  
• Coordinate with custodians, internal departments, and external partners to resolve operational issues  
• Ensure all activities comply with firm policies, regulatory requirements, and industry standards  
• Assist advisors and team members with administrative and operational tasks  
• Identify opportunities to improve processes and enhance efficiency

Qualifications:  

• Bachelor’s degree preferred (Finance, Business, or related field a plus) 
• 1–3 years of experience in financial services, operations, or administrative support preferred 
• Strong attention to detail and accuracy  
• Excellent organizational and time-management skills  
• Ability to handle multiple tasks and prioritize effectively in a deadline-driven environment  
• Strong communication and problem-solving skills  
• Proficiency in Microsoft O????ice (Excel, Word, Outlook); CRM experience is a plus

Preferred Skills:  

• Familiarity with account opening procedures and transfer processes (ACATs, rollovers, etc.)  
• Understanding of basic investment and insurance products  
• Experience working with custodial platforms What We Offer:  
• Competitive compensation and benefits package  
• Opportunities for professional development and growth  
• Collaborative and supportive team environment  
• Exposure to wealth management operations and client service

Benefits: $55,000-$65,000 depending on experience and licensing plus benefits