Guest Services Representative

Peddler's Village Part-Time Staff PositionPeddler's Village is hiring part-time staff to work at our Visitor and Event Center in our Guest Services Department. The Peddler's Village Guest Services team works in the Visitor and Event Center assisting guests by providing exceptional, friendly and efficient customer service in person and on the phone. This includes answering busy phone calls and in person questions about the Village and Village events, selling gift cards, processing pre-paid event orders and assisting with reservations, as well as working in the Village General Store selling and restocking retail merchandise and working during Festivals and Events.Duties include:Maintain a thorough knowledge of all Peddler's Village activities, promotions, events, restaurants, hotel and shop information.Greet guests and answer their questions in a friendly mannerAnswer guests phone calls, voice mails, & emails professionallyProcess online orders for pre-paid events and gift cardsOperate registers for Village General Store purchases and in-person event purchasesRestocking and organizing Village General Store merchandiseWorking Festivals and Events (indoors or outdoors)RequirementsWeekends, nights and some holidaysAbility to lift 25+ poundsAble to walk, stand or be on your feet for long periodsQualificationsBasic computer knowledgeAbility to multi-taskAbility to keep a positive and friendly attitude in stressful situationsAbility to work successfully with team membersEnjoy interacting with the public