Milestone House Resident Advisor-Time Limited

Job Summary Live-in staff providing residential management, skills building, and generalized support for 18 to 21‑year‑old residents with a history of homelessness, at the Milestone homes. Minimum Qualifications Two (2) years of full‑time experience working with young adults from homeless, foster care or traumatized populations in either a paid or volunteer status; lived experience within a transitional living program; or an equivalent combination of related education and experience. Must possess or be able to obtain a Utah driver’s license and auto insurance at time of employment. Must be able to access transportation to perform job duties in the community within a reasonable time frame. Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back program in accordance with current County Human Resources policy requirements. May be subject to post‑accident and reasonable suspicion alcohol and drug testing. Essential Functions Leads and advises residents and models positive adult behavior in a shared living space; behaves in a professional and positive manner and encourages residents to avoid negative language. Provides an ongoing, structured, stable and interactive environment. Serves as a contact between four primary stakeholders: Salt Lake County Youth Services, the young adult participants, the property management of Good Shepherd Lutheran Church (GSLC), Housing Authority and community providers/volunteers. Orients participants to program expectations, participates with them in recreational and educational activities and provides general information as necessary. Complies with agency policies and procedures, maintains pledge of confidentiality, and adheres to provider’s code of conduct. Encourages residents to adhere to the respect code, project expectations, and house policies. Monitors participants; supervises biweekly chores and assists with daily living and hygiene needs. Addresses participants’ daily physical and emotional needs; be present, visible and available to talk to residents as needed. Redirects and refers participants’ disputes by stabilizing situations and contacts the case manager for further conflict resolution. Provides a safe, clean and fair environment by engaging and monitoring participants to promote cooperation and compliance. Ensures the interior and exterior of the houses and grounds are neat and clean; refers maintenance concerns to the program manager. Understands emergency plans and ensures resident safety; intervenes in situations that threaten the residents or the house. Leads/facilitates weekly house meetings. Attends orientation training and ongoing training as required. Completes case notes weekly including all pertinent information in participant’s records as per agency policy. Provides transportation to participants to various locations in the community to assist in their service and treatment needs and return home arrangements. Knowledge, Skills and Abilities Knowledge of Milestone policy and problem de‑escalation and resolution strategies Understanding how to schedule and efficiently manage time and tasks Understanding how to effectively work with participants on their goals and teach life skills Understanding the importance of teamwork and collaborating with members of the team to support the participants of the program Skills and Abilities Organize and schedule work efficiently Express self clearly and concisely, both orally and in writing Handle potentially dangerous situations Be flexible with work schedule Prioritize and perform multiple tasks Relate comfortably and well with individuals from a wide range of young adults from varied ethnic and cultural backgrounds Manage and meet deadlines Work well in team situations Working Conditions and Physical Requirements This position will live and/or work on‑site at the Milestone House while employed in the position. Medium strength rating. Must be able to lift 20 to 50 pounds occasionally. Additional Benefits Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution Medical coverage including a 100% county‑paid premium option; dental and vision coverage including coverage for adult designees Health Savings account with a county contribution up to $1200/year, flexible spending account 100% county‑paid long‑term disability and short‑term disability option Professional development including professional membership fees paid Tuition reimbursement On‑site medical clinic, childcare and gym; hospital insurance, pet insurance, auto and home insurance and discounts at County facilities

IMPORTANT INFORMATION REGARDING THIS POSITION

Must possess or be able to obtain a Utah driver’s license and auto insurance at time of employment. Must be able to access transportation to perform job duties in the community, within a reasonable time frame. #J-18808-Ljbffr Salt Lake County