Business Analyst-Coppell, TX

Business AnalystWe are seeking an experienced Business Analyst to support a large-scale process automation and systems transformation program. The BA will analyze manual workflows across multiple enterprise systems and translate operational knowledge into clear automation requirements.ResponsibilitiesConduct stakeholder interviews and process observations to capture undocumented business knowledge.Map manual processes, decision logic, routing rules, escalations, and exceptions.Classify process steps as system automation, AI-driven decisions, or human exceptions.Elicit, document, and validate business and functional requirements.Create and manage Agile backlogs and user stories using BMAD.Own UAT, including test case creation, execution, defect validation, and sign-off.Review API specifications and event-flow diagrams to identify requirement gaps.Provide weekly status updates and communicate effectively with stakeholders across US/India time zones.Required Skills8+ years of Business Analyst experience in process automation or systems transformation.Strong experience with requirements elicitation, process mapping, and automation analysis.Hands-on UAT ownership — writing, executing, and signing off test cases.Good knowledge of BMAD, Agile backlog management, and user story authoring.Ability to understand API specifications and event-flow diagrams.Excellent communication and documentation skills.Ability to work onsite in Coppell, TX.