Remote Bilingual Licensed Insurance - Chinese/Mandarin

Successful State Farm Agent is seeking a qualified, bilingual (Mandarin/English) professional to join their winning team for the role of remote Licensed Insurance Customer Service / Sales - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.


Only candidates that meet the below criteria will be considered for this role:

• Must have State Farm Experience
• Must have an active Property and Casualty license
• Must be fluent in Mandarin and English

If you meet the above criteria and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Responsibilities include but not limited to:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Base pay plus Commissions/Bonuses (based on experience and insurance licenses)
• Health Insurance allowance (after 3-month waiting period)
• 401k w/employee match (after waiting period)
• Paid Time Off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• State Farm Experience
• Property & Casualty license
• Life and Health license
• Bilingual (Mandarin / English)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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