Business Analyst

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The position can be at any FirstEnergy location. The responsibilities of this position include assisting with the development and ongoing monitoring and training of Energy Delivery staff the required asset policies and procedures to comply with FirstEnergy, Federal Energy Regulatory Commission (FERC), & North American Electric Reliability Corporation (NERC) policies and procedures. The Business Analyst position is within the Asset and Records Control department located in Akron, Ohio. Responsibilities Support other business units with reporting and data analysis needs for the completion of required regulatory Transmission Construction project documentation to support the in-service of networked assets. Ability to perform reporting and data analysis for in-depth reviews to determine the effectiveness of reliability standards adherence and compliance practices. Revise existing and develop new Energy Delivery asset work practices and procedures in coordination with Transmission Protection & Planning, Transmission Engineering, Project Management, Energy Delivery Operations, and Information Technology departments. Lead and participate in Asset Ownership Change Control meetings to communicate consistent asset ownership policy and procedure interpretations. Improve FirstEnergy processes associated with the initiation of transmission work, both maintenance expense and capital, to ensure compliance with FERC Code of Federal and US GAAP Regulations through the use of data analysis and reporting. Ability to perform in-depth data reviews of business unit processes, procedures, and related controls to determine the effectiveness of reliability standards adherence and compliance practices. Make recommendations to influence future policy, procedure, process, and technology changes to improve the overall accuracy and reliability of compliance information. Work with Transmission stakeholders and employees to address questions and provide consistent policy and procedure interpretations. Assist with responding to compliance related items from internal and external stakeholders. Maintain systems to track/ monitor compliance with the FERC accounting standards. Support the Emergency Plan through participating in the assigned storm duties including hazard response and hazard dispatch activities. An employee hired at the Advanced Business Analyst level will be expected to perform all of the above responsibilities with more proficiency, and in a more independent manner. Further, the Advanced Business Analyst level employee will be assigned additional responsibilities related to those above. Qualifications Two to four-year degree in Management, Business Administration, Finance, Computer Science, or related discipline is preferred, along with a minimum of 4 years related work experience required. In lieu of a degree, 7 years of related experience will be required. Relevant experience includes identifying and acting on process improvements, analyzing, and projecting required work, monitoring requirements to completion, data reporting, analysis, costing and recommendations, and an in-depth understanding of the relevant subject matter. Experience in Structured Query Language (SQL) preferred. Proficient with Microsoft Office tools, including Excel, PowerPoint, Visio, and Word. Experience with work management processes of related systems in TAMI, PowerPlan, SAP, ITOA, Energy Management System (EMS), FileNet (Content Navigator), Oracle Primavera Portfolio Management OPPM), and Request for Project Authorization (RPA) preferred. Additional training of these systems will be trained as needed. Ability to drive and manage simultaneous projects and tasks to completion within established deadlines and with a high degree of quality, accuracy, and reliability. Self-motivated, self-starter, customer focused, and results oriented but works effectively with team members or independently. Deliver quality, accurate work within established deadlines. FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience. The estimated pay range for this role is $69,700- $109,200. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $83,640 - $131,040. FirstEnergy offers a total rewards philosophy that includes competitive pay and incentive compensation, a company-sponsored pension plan, a 401(k) savings plan with employer matching, and a choice of medical, prescription drug, dental, vision, and life insurance programs. Skills development training is available with tuition reimbursement. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. Job Info Job Identification 103568 Job Category Business Analyst Posting Date 05/06/2026, 05:03 PM Locations OH, United States; PA, United States; WV, United States; MD, United States; NJ, United States #J-18808-Ljbffr