Part Time Case Manager

Brooklyn Public Library Adult Learning Program Case Manager

The Brooklyn Public Library Adult Learning Program provides student centered adult literacy services throughout Brooklyn communities. We are seeking a part-time floater Case Manager to support the needs of IELCE (ESOL non-native speakers) participants at various programming sites. The case manager will help ensure that program participants are knowledgeable of free programs/resources that will help alleviate any barriers to completing their educational goals.

This is a part-time position. The salary for this position is $35 per hour, for up to a 19-hour workweek.

This is a grant funded opportunity through June 30, 2026 with possibility of renewal based on work performance. Contracts are renewed annually based on performance.

Responsibilities

• Conducts a comprehensive ESOL and educational/vocational assessment to develop a plan of service to meet participant's needs (approximately 50-60 clients per year).
• Identifies post secondary transition programs and assists out of school youth and adults to earn their high school diploma, improve their English skills, and improving their reading and writing skills and succeed in post secondary education, apprenticeship programs or training.
• Communicate effectively and collaborate with key staff and instructors to ascertain barriers that specific participants may be experiencing that prevent them from meeting their educational needs.
• Collaborates with and refers participants to various community partners for wrap around services including health literacy, financial literacy, and more.
• Researches and assists participants in acquiring related supportive services such as computer literacy, transportation, public assistance and child care.
• Facilitates and/or coordinate various workshops/information sessions.
• Attend community partner meetings and attend bi-monthly case management team meetings.
• Maintains case notes by documenting client's goals, outcomes, and goals using ASISTS database.
• Monitors participants progress and follow up frequently.
• Performs other tasks deemed necessary to assist in achieving service and programmatic goals.

Qualifications

• Some college required. Bachelor's degree in education or a related field preferred; relevant experience in adult education (ESOL, & HSE)
• Strong awareness of the barriers facing adult learners looking to integrate workforce, technology, and academic environment.
• Relevant experience in counseling individuals and/or facilitating informational sessions
• Must have a good knowledge of the available educational, training, and employment resources.
• Good knowledge of labor market trends and requirements and the skill, abilities and experiences required in a wide variety of occupations.
• Initiative and resourcefulness; tact and courtesy; Good judgement and problem solving ability
• Proficient in MS Word, Excel, Google Drive, Outlook, Social Media
• Able to travel to various program sites throughout the week and work alternate Saturdays, evenings, and day shifts

Schedule:

• Mon. 10am-3pm
• Tues./Wed./Thurs. 3pm-8pm
• Saturdays (2 per month) 10am-2pm

Must be willing to travel and work from various library branches. *14 hours of professional development per year.

We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.

Brooklyn Public Library is an equal opportunity employer.