Customer Service Representative - State Farm Agent Team Member

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Benefits:

• License reimbursement
• Life Insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ABOUT OUR AGENCY: We opened our agency in 2021 and are proud to be a growing, multicultural team based in Atco, NJ. With English and Spanish spoken in the office, we're committed to serving our diverse community while building a supportive and inclusive workplace.

We love to have fun as a team-whether we're grabbing lunch together, hosting a quarterly office potluck, or heading out for a night of axe throwing or bowling. You'll also find us out in the community at events like Berlin's annual Fall Fest, where we connect with local families and businesses.

In our office, growth and development are a priority. We offer individual and team-based bonus plans, mentorship opportunities, and leadership development throughout the year. Team members are empowered to become confident lead generators and trusted resources for our customers. If you're looking for a workplace where your effort is recognized, your growth is supported, and your team feels like family, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Zakiyyah Wiley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $40,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Atco, NJ and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.