Change Management Manager

Change Management Manager

Do you want to join an organization that invests in you as a Change Management Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

The Change Management Manager is part of the change management team that enables scalable, repeatable, and sustainable adoption of nursing-focused digital products designed to transform care delivery across HCA Healthcare hospitals.

This role contributes to the development and execution of change management, communication, readiness, adoption, and sustainment strategies for enterprise-level digital products. The role will initially provide dedicated change management support for enterprise implementation of HCA Healthcare's clinical labor management digital solution including stakeholder engagement, change impact assessment, adoption reinforcement, feedback tracking, education alignment, and sustainment planning.

Key Responsibilities

• Serve as a key change management team member for nursing digital product initiatives
• Develop and execute scalable change management strategies that support adoption of nursing-focused digital products, standards, workflows, and technology enhancements.
• Assess and document change impacts across nursing workflows, frontline roles, leaders, ancillary partners, hospital departments, and operational stakeholders.
• Create and maintain core change deliverables, including stakeholder maps, change impact assessments, readiness plans, communication materials, FAQs, leader talking points, feedback summaries, and sustainment resources.
• Partner with nursing leadership, product teams, clinical operations, education, communications, informatics, and division/facility stakeholders to support readiness, adoption, and sustainment.
• Coordinate change activities with product roadmaps, implementation timelines, enhancement releases and run-the-business priorities.
• Support change management for future digital product enhancements, including emerging pod work as those capabilities move to scale.
• Monitor readiness, adoption, stakeholder experience, and change success metrics; adjust plans and escalate risks as needed.
• Support transition planning as product work moves from implementation to sustainment, optimization, or future expansion.

Education and Experience

• Bachelor Degree required
• Master Degree preferred
• Certification in Change Management preferred
• 1–3 years of experience supporting enterprise systems change, product implementation, healthcare transformation, clinical technology adoption, or operational change.
• 1+ years of experience working on project or product teams with familiarity in project management principles, product roadmaps, release planning, and implementation support.
• 1+ years of experience applying change management principles, methodologies, and tools.
• Demonstrated experience producing change management deliverables, including change impact assessments, readiness plans, communication materials, stakeholder maps, adoption tracking, and sustainment plans.
• Strong understanding of stakeholder engagement, change readiness, adoption reinforcement, feedback management, and issue/risk escalation.
• Ability to translate product changes and technical updates into clear, actionable messages for clinical and operational audiences.
• Strong organizational, time-management, communication, facilitation, and interpersonal collaboration skills.
• Ability to work across nursing, clinical operations, product, education, communications, informatics, and technology teams.

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Change Management Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.