Merchandising Supervisor - Floral - Buffalo, NY

Job Description

Job Description

Job Summary Company: Falcon Farms Inc.Direct Report to: District ManagerAbout Us:At Falcon Farms, we believe flowers have the power to connect people, inspire moments, and create meaningful impact. Since 1987, we have grown into a leading floral company in the United States by combining sustainable farming, innovative retail solutions, and a people-first culture. With farms in Colombia and Ecuador and operations across the U.S., we provide end-to-end floral solutions - from production and logistics to merchandising and analytics - delivering quality and consistency to retailers nationwide. Driven by sustainability and social responsibility, we are committed to regenerative agriculture, renewable energy, inclusive employment, and community development initiatives that help strengthen both people and the planet. Today, with more than 8,000 employees and decades of expertise, Falcon Farms continues to grow with one purpose: creating long-term value through trusted partnerships, responsible practices, and the beauty of flowers.Position Overview:Duties include managing 5-9 merchandisers within a specific territory effectively and efficiently delivering our products (Around 20 up to 30 locations). Training, developing and evaluating Merchandisers ensuring that each one of them maintains our "Picture of Success" in every serviced retail location. The Merchandising Supervisor is a hands-on mentor, passionate about selling flowers and providing customer service to Falcon's customers. Supervisor must be able to adapt, and be flexible to changing business priorities, capable of shifting business resources as needed so business priorities are met. The Merchandising Supervisor will spend around 80% of his/her time in the field, monitoring merchandiser performance and actively engaging with Falcon Farms' customers' teams.Responsibilities and expectations:Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale. Responsible for evaluating merchandiser performance, assigning resources as required, covering merchandisers absences, auditing store displays and maintaining a strong relationship with floral buyers.Prioritize daily routine based on business needs and short-term requirements.Provide business-related data to merchandisers to help them execute their functions betterAnalyze region and store-specific data to propose courses of action that improve business profitabilityResponsible for route operational/sales activity, including ordering and distribution, merchandising, promotional activity, holiday planning, and meeting customer expectations.Ensure the proper upkeep and personal presentation of the merchandising teamTrain and provide feedback to merchandisers on an ongoing basisLiaise with Falcon Farms' HR team to ensure staffing needs and compliance are metEngage with customers' store management teams to strengthen Falcon Farms' representationCover merchandising routes as needed.Required SkillsFor this position, being bilingual (English & Spanish) is not required, but it is desirable.Able to regularly lift up to 20 lbs. on an ongoing basis throughout each shiftAble to stand on an ongoing basis throughout each shiftAble to consistently work assigned scheduleAble to drive to stores, check product and audit work done by merchandisers.Ability to read and follow merchandising schematicsGood communication skillsSelf-disciplinedGoal and detail orientedStrong people skillsFlexible schedule – Able to work variable schedules especially during floral holidaysStrong self‐management skills Ability to complete daily procedures and responsibilities without direct supervisionAbility to lead holiday merchandise teams during peak holiday seasons with set‐up and tear down process  Qualifications:Valid Driver LicenseHigh School Diploma, GED, or equivalent work experience Potential Career PathDistrict Manager