Global Human Resources Coordinator

Job Title: Global Human Resources Coordinator
Department : Human Resources

Reports to: Chief People and Culture Officer 

Status: Full-time, Exempt

Location*: Either in the Byron Center, MI, US or Burlington, ON, Canada Office

Salary Level: M 

MI- Based Role USD: $49,085 - 55,222

Canada- Based Role CAD: $51,764 - 58,234

PURPOSE:

The Global Human Resources Coordinator provides centralized administrative, project and program coordination support to the Chief People & Culture Officer and World Renew's global Human Resources function. The role supports effective coordination of HR activities, including systems administration back-up support, organizational culture and employee experience initiatives, staff recognition programs, HR processes, and other assigned HR programs and projects.

Reporting to the Chief People & Culture Officer, the HR Coordinator also provides administrative and workflow support to the HR Operations team across employee lifecycle, recruitment, onboarding and other assigned HR processes. The role serves as a central coordination point for HR tracking, documentation, systems administration, communications and cross-functional follow-through, helping ensure HR services are delivered accurately, consistently and in a timely manner across World Renew's U.S., Canada and overseas workforce.

We do not discriminate based on disability, culture, ethnicity, or gender, and welcome and encourage people from diverse backgrounds to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

HR Operational Support:

• Supports the integration of new staff into World Renew and processes, including assisting with orientation scheduling, and other critical onboarding activities, as assigned.
• Effectively track and maintain celebration tracking for birthdays, anniversaries, and milestones, as well as ensuring the timely communication and rollout of these celebrations. 
• Coordinate and ensure the timely distribution of the HR team's monthly newsletter template and weekly staff meeting agenda.
• Maintain the HR shared mailboxes, serving as the first touch point and re-directing emails to the respective HR team member and effectively categorizing the email box to ensure organization and efficiency.
• Process invoicing specific to outsourced HR support services such as background screening vendor and other similar services.

Chief People & Culture Officer (CPCO) - HR Administration Support:

• Assists the CPCO with various administrative tasks that support the team's work and may include organizing files/meeting notes and preparation documents, expense management, etc.
• Arranges complex and detailed travel plans, itineraries, and agendas for the CPCO and other HR team members, as needed.
• Coordinates internal and external meetings, ensuring all logistics are arranged efficiently as well as summarizing meetings notes and data for CPCO.
• Provide administrative and program coordination support for HR initiatives overseen by the CPCO, including compensation and benefits, HR systems, organizational culture, staff recognition and employee experience programs.
• Maintain team calendars, trackers, documentation, communications and recurring administrative workflows.

Global Recruitment Support:

• May support HR operations team with scheduling needs.
• Track completion of required recruitment training, maintain accurate compliance records, and coordinate timely follow-up with individuals who have outstanding training requirements.
• Coordinate recruitment system activities for field-based roles, including user access and role setup, job posting and closure, upload of approved interview questions and pre-screening questionnaires, recruitment pipeline configuration, and automated candidate communications throughout the recruitment process.
• Serve as the subject matter resource for the Applicant Tracking System (ATS) hiring tools and features, while ensuring hiring managers and panelist have an awareness of all necessary tools for a successful talent screening and selection process.
• Ensures a positive candidate experience throughout the recruitment life cycle, in partnership with the HR Operations team.

Talent Development Support & LMS Administration:

• Provide administrative support for organizational learning initiatives, including scheduling, enrollment, learning records and related logistics.
• Collect and process staff development requests in accordance with established practices and approval processes.
• Collect and review tuition reimbursement requests for policy eligibility and coordinate approved requests with Payroll for timely processing.
• Support approved LMS content administration by loading and configuring courses, learning materials, assignments and related content, in coordination with the Global HR & Benefits Specialist as primary LMS administrator.
• Support routine LMS user administration and access activities as assigned by the primary LMS administrator.
• Maintain learning calendars, participation records and other administrative documentation necessary to support effective delivery of learning programs.
• Coordinate routine administrative follow-up regarding assigned learning and training requirements.
• Provide administrative and logistical support for approved talent-development and leadership-development initiatives.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

The requirements listed below are representative of the knowledge, skill and/or ability required.

• Commitment to live out World Renew's mission, vision and values. 
• Active engagement in local Christian community and able to sign World Renew's Statement of Faith. 
• Demonstrated commitment to Christ and able to recognize this position as one that contributes to the work of His Kingdom 
• Committed to working towards gender equality, equity, and justice in all aspects of our programming, plans, policies, and organizational structure.
• Demonstrated knowledge of the principles and practices of Human Resources.
• Able to build strong relationships and communicate effectively with colleagues in an office and virtual setting. 
• Must be able to maintain a high level of confidentiality. 
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proven ability to be self-motivated with steadfast resolve and personal integrity;
• Excellent interpersonal and customer service skills with a service-oriented mindset to address the needs of a diverse staff population;
• Strong self-starter with excellent time management skills and proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Demonstrated intermediate proficiency in commonly used computer applications, such as MS office suite, MS Teams, and common Human Resources Information Systems (HRIS).
• Ability to establish and maintain cooperative working relationships with co-workers and external contacts of various backgrounds. 
  

EDUCATION AND EXPERIENCE:

• High School Diploma, but two-years of college education is preferred.
• At least 2- 3 years of relevant HR experience or other office administration role with similar responsibilities required. 
• Experience working with HR systems or database tracking systems. 
• Experience working with Microsoft Office Suite to include proficiency with Word, Excel, and PowerPoint preferred.
  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Traditional office setting with attached warehouse.
• Some work from home.

World Renew requires permanent work authorization at time of hire. With World Renew's commitment to Core Humanitarian Standard and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background check. Please note that the tentative application deadline for this position will be EOD October 28, 2026 for External Applicants and Internal Applicants, closing date depending on application volume. We encourage all interested candidates to apply before this deadline as we move candidates through our hiring process on a continuous basis

*Please be advised that while this role is advertised in both Canada and the United States, it represents a single full-time position. Only one (1) candidate will be selected for hire, with the final work location to be determined based on the successful candidate's residence and organizational requirements.

World Renew is an equal opportunity employer. It does not unlawfully discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, people with disabilities, veteran status, height, weight, marital status, pregnancy, genetic information, or any other category or characteristic protected by law.

World Renew is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the recruitment and selection process. If you require accommodation at any stage of the application, assessment, or interview process, please notify Human Resources, and we will work with you to meet your accessibility needs in a timely and respectful manner. Information regarding workplace accommodations, accessible formats, communication supports, and accessibility-related policies is available upon request.

World Renew is its own 501(c)(3) nonprofit organization and is governed by its U.S. and Canadian Boards of Directors