Leasing Manager

Leasing Manager

The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive relations of an apartment community.

Responsibilities include:

• Conducting all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Utilizing marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach)
• Projecting a favorable image of the community to achieve property objectives and public recognition
• Focusing on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attending after hours functions and participating as a host as needed
• Completing all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
• Attending weekly and daily goal setting meetings as appropriate
• Overseeing leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team.
• Greeting and qualifying prospects professionally using guest cards in our Lead Management Software. Assisting prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• Keeping an updated availability report, processing applications with credit checks and rental history verification, then submitting them for Community Manager approval and following up with applicants on their status
• Showing apartments and closing sale, preparing them for move-ins, obtaining new residents' signatures on paperwork, and providing community orientation
• Assisting in maintaining an active and effective social media presence for the property to enhance visibility and engagement
• Conducting market research by surveying competing properties, implementing outreach marketing, and updating Radix (or equivalent) as needed
• Managing lease renewals, sending renewal notices, handling move-outs based on lease terms, applying fees when necessary, and keeping property management software updated with move-in/out and renewal data
• Providing excellent customer service while maintaining the highest standards for resident service
• Collaborating with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Education and Experience:

• Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• 4 years' experience in Leasing capacity Preferred
• 2 years' experience in supervisory role Preferred
• Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience

Qualifications:

Physical Requirements:

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to use mobile devices and applications for work-related tasks

Work Environment:

• This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
• The office is an open setting which may include bright lights, constant noises and distractions
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

RPM Living is an Equal Opportunity Employer.

This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist

Company Information:

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.