Sr. Observability Engineer

Role Description

CTG is seeking an experienced Sr. Observability Engineer to lead the architecture, engineering, and optimization of enterprise observability platforms supporting large-scale infrastructure and applications. This senior engineering role will drive platform reliability, scalability, AIOps initiatives, and observability governance while partnering with cross-functional technology teams to deliver innovative monitoring solutions.

If you're passionate about designing highly reliable enterprise monitoring platforms, advancing AIOps capabilities, and driving observability strategy across a complex enterprise environment, we encourage you to apply.

Location: Remote

Duration: 10 months

Key Responsibilities

• Lead the architecture, design, and implementation of enterprise observability platforms.
• Design scalable monitoring solutions using technologies such as Dynatrace, Datadog, IBM SevOne, and ServiceNow ITOM.
• Develop and enforce observability standards, instrumentation strategies, governance models, and data architectures.
• Drive AIOps initiatives, including intelligent automation, Davis AI, causal analysis, and proactive root cause identification.
• Optimize enterprise monitoring environments by reducing alert fatigue, controlling log growth, and improving platform cost efficiency.
• Collaborate with engineering, architecture, operations, business stakeholders, and vendors to deliver enterprise monitoring solutions.
• Mentor engineers and provide technical leadership across observability initiatives.
• Develop technical standards, documentation, architectural guidance, and best practices.
• Ensure compliance with enterprise security, audit, risk management, and regulatory requirements.

Qualifications

• 10+ years of combined education and professional experience in systems engineering, infrastructure architecture, or enterprise platform engineering.
• Extensive experience designing and scaling enterprise observability platforms.
• Expert knowledge of Dynatrace, IBM SevOne, Datadog, or comparable enterprise monitoring technologies.
• Strong experience with observability architecture, metrics, logs, traces, alerting strategies, and data modeling.
• Hands-on expertise with AIOps, AI-driven analytics, intelligent automation, and root cause analysis.
• Strong understanding of IT Service Management (ITSM), infrastructure lifecycle, and enterprise architecture.
• Excellent analytical, troubleshooting, communication, and leadership skills.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or a related discipline.
• 10+ years of infrastructure engineering or enterprise architecture experience.
• Experience integrating observability platforms with ServiceNow ITOM and enterprise IT operations tools.
• Experience with cloud infrastructure, virtualization, distributed systems, and large-scale enterprise environments.
• Proven ability to translate complex business requirements into scalable technical solutions.
• Experience with project estimation, budgeting, and technical planning.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Benefits

• The expected base salary for this position ranges from $67.17 - $111.94/hour.
• Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
• In addition to salary, a competitive benefits package is also offered.

To Apply

To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you!