Membership Manager
Bangor YMCA
Lead the Experience. Grow the Community. The YMCA is seeking a dynamic Membership Manager to drive growth, engagement, and an exceptional member experience. In this key leadership role, you’ll oversee all aspects of membership—recruitment, retention, and daily operations—while leading and developing a high‑performing Member Services team. You’ll work closely with senior leadership to implement innovative strategies, refine systems, and ensure every member interaction reflects the YMCA’s mission and values. What You’ll Lead: Membership growth, retention, and engagement strategies Hiring, training, and supervision of Member Services staff Front‑end operations and service excellence Process improvement and data‑informed decision making What You Bring: Strong leadership and team development skills Experience in customer service, sales, or membership‑based environments Strategic thinking with the ability to execute Energy, accountability, and a passion for community impact This is a great time to join us. Our Y is building a state‑of‑the‑art, 82,000 square foot, $57.8 million YMCA! Employee assistance program Health insurance Life insurance Paid time off Parental leave Vision insurance #J-18808-Ljbffr Bangor YMCA
Vacancy posted 4 days ago
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