Night Auditor/ Front Desk Agent

Night Auditor/Front Desk AgentHospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.We are currently searching for a Night Auditor/Front Desk Agent for the Hilton Garden Inn Arboretum, Austin, Texas.Why Work With Us?It’s a fun company to work for!We recognize efforts and reward resultsGreat benefits package, including an industry-leading 401 (k)Promotional opportunities with a growing companyRequirements:Proven experience as a Night Auditor or in a similar hospitality roleStrong customer service and communication skillsExcellent math and problem-solving abilitiesProficient in Microsoft Office and hotel reservation systemsDetail-oriented with strong multitasking and time management skillsAbility to stay calm and professional under pressureAvailable to work overnight shiftsEducation & Experience:High School diploma or equivalent requiredStable work history requiredNight Audit Responsibilities:Check in guests, answer phones and take reservationsRespond to guest complaints, requests and emergenciesProcess invoices, post checks to vendors and distribute employee checksReconcile accountsBalance the cash drawer and log receiptsInvestigate and resolve out-of-balance accountsKeep accurate financial records and ledgersHelp prepare for forecasts and auditsFront Desk Agent Responsibilities:Handle guest check-ins, check-outs, room assignments, and special requestsTake, modify, and cancel reservations according to hotel policiesFollow proper credit and cash handling proceduresResolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractionsMaintain key inventory and request re-keying as neededVerify accuracy of guest registration and payment detailsPerform additional duties as assigned by the General ManagerHMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.