Director of Human Resources

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $89,693.19 to $130,055.12/annually, based on experience.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program
  

Summary: The Director of Human Resources is responsible for the recommendation, development, implementation and compliance with human resources policies, procedures and systems that support Peak Vista’s operations and strategic plan. It is also responsible for ensuring compliance with federal, state, and local laws and regulations related to all human resources areas. Other significant areas of focus will include the development and implementation of relevant HR strategies, supervision and development of direct reports and the management of numerous projects and initiatives. In addition, the role is responsible for fostering an environment of continuous improvement and efficiency.

Essential Duties and Responsibilities include the following:

• Oversees the employee relations process assisting HR Business Partner’s in determining best practices regarding disciplinary action, terminations, investigations, etc.
• Investigates and/or oversees investigations in connection with disciplinary and other employee relations matters
• Counsel’s employees and handles employee issues while maintaining the highest level of confidentiality
• Oversees and/or prepares Request for Information and Position Statement to respond to EEOC claims.
• Coaches and mentors Leadership in HR related areas
• Assists in planning topics, developing curriculum, and delivering training for Core Leadership Sessions and New Employee Orientation
• Administrator for all HR systems: ADP and HealthStream
• Manages Annual Training Initiatives in HealthStream
• Assists with the preparation of monthly HR Reports
• Facilitates the performance evaluation process for all non-providers
• Manages the workers’ compensation claims and reporting
• Manages departmental HR policies regarding renewals, guidance, and interpretation
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Ensures ongoing compliance with HR policies, programs and AAAHC and HRSA compliance standards
• Oversee the Unemployment claims process
• Participate in annual reporting (i.e., UDS) and various surveys as necessary
• Participates as HR representative on various committees, as needed
• Conducts internal audits as needed
• Ensure records and files are accurate, well organized and retained in compliance with applicable laws
• Ability to frequently travel inside and outside of the Colorado Springs area
• Operates corporate and/or personal vehicles, if applicable, in a safe and professional manner at all times. Travels to any/all of Peak Vista’s facilities as needed
• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
• Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership
• Embraces cultural diversity amongst ourselves and our community
• Responsible for the human, financial, and material resources as well as data and information entrusted to us
• Strives to deliver the best outcomes and highest quality service
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements
• Enhances the effectiveness and productivity of the department by contributing to and participating in, departmental performance improvement goals.
• Other duties as assigned

Supervision Exercised: HR Business Partner(s)

Demonstrates strong leadership skills, knowledge and abilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures that the appropriate personnel meet all job required competencies.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.

Education/Experience:

Education: High school diploma or equivalent education. Bachelor’s degree required (Preferably in Human Resources or closely related emphasis) and Master’s degree preferred.

Work Experience: Minimum five to seven years in human resources is required. A minimum of three years handling employee relations issues is required. Minimum of five years of leadership experience is required. Healthcare experience is highly desired. Labor Relations experience is highly desirable. ADP experience is highly desirable.

Computer Skills: Intermediate - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros; customize toolbars, import and insert graphs, embed Excel data, and elaborate reports; work with multiple worksheets, filter data, use integrate functions, and manipulate databases; customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttons

Certificates and Licenses: HR Certification preferred. Valid Colorado driver’s license and proof of insurance. Must meet and maintain driver criteria as prescribed by Peak Vista’s insurance underwriter.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details. The noise level in the work environment is usually quiet.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk. 

Application Deadline : Applications will be accepted through 09/13/2026. This deadline is based on our current hiring needs and may be extended if necessary. Any extension will be reflected in this job posting.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com