Creative Operations Specialist
$35 per hourTekWissen ®
Job Title: Creative Operations Specialist
Location: Bolingbrook, IL - 60440
Duration: 6 Months
Job Type: Temporary Assignment
Job Type: Hybrid
Pay Rate: $ 35.00 - 35.00/ Hr
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is an American chain of beauty stores headquartered in Bolingbrook, Illinois. This Client carries cosmetics, fragrances, nail products, bath and body products, beauty tools, and hair care product
s
Job Description:
GENERAL SUMMARY & SCOPE:The Creative Operations Specialist, Media Creative plays a critical role in supporting the day-to-day operational excellence of the Media Creative team. This role partners closely with the Creative Operations Manager to ensure creative projects are efficiently briefed, planned, tracked, and delivered on time across paid and retail media chan
nels.This individual is highly organized, detail-oriented, and collaborative—serving as a key connector between Creative, Sales, Account Management, Production, and external partners. The Specialist helps translate business needs into clear, actionable workflows, supports intake and briefing processes, manages timelines and tracking, and ensures consistent communication throughout the creative lifec
ycle.By maintaining strong operational rigor and proactive communication, the Creative Operations Specialist helps enable the creative team to focus on producing best-in-class, brand-forward creative that drives performance and delivers value for brand part
ners.
PRINCIPAL DUTIES & RESPONSIBI LITIES:
Creative Operations & Project Ex
- ecution:
Support end-to-end creative operations across Media Creative projects, including intake, briefing, timelines, resourcing support, and delivery - tracking.Assist with the creative intake and briefing process by gathering required information, reviewing submissions for completeness, and flagging gaps or risks to the Creative Operations
- Manager.Build, maintain, and update detailed project timelines, status documents, and tracking reports to ensure milestones are clearly defined
- and met.Orchestrate day-to-day project activities, ensuring tasks move efficiently through each stage of the creative
workflow.Workflow, Communication & Coor
- dination:
Coordinate communication between internal Creative teams, cross-functional partners, and agency or freelance resources to support a smooth, frictionles - s process.Organize, schedule, and support internal status meetings, standups, and reviews; capture notes, action items, and f
- ollow-ups.Communicate creative best practices, requirements, and guidelines to partners as directed, helping reinforce consistency and quality across del
- iverables.Escalate potential risks, timeline challenges, or resourcing conflicts early to the Creative Operation
s Manager.
Tools, Systems &- ; Reporting:
Maintain accurate project tracking within creative operations tools (e.g., Workfront, Monday.com, Micro - soft Office).Support the ongoing improvement of workflows, templates, and SOPs in partnership with Creative Operation
- s leadership.Assist with organizing and maintaining creative documentation, process resources, and pitch or partner-faci
ng materials.
Collaboration &
- Team Support:
Partner closely with Creative, Production, and Design teams to ensure projects are scoped and supported - appropriately.Work with Strategy, Sales and Account Management teams to support brand partnerships through coordination of materials, timelines, an
- d expectations.Contribute to a positive, collaborative, and solution-oriented te
am environment.
J
- OB REQUIREMENTS: Bachelor’s degree in Marketing, Design, Project Management, Business, or a related field, or equi
- valent experience.2–4+ years of experience in creative operations, project management, trafficking, or
- creative services.Experience working with creative, design, or marketing teams; agency or retail media exp
- erience is a plus.Familiarity with digital creative development across channels such as social, video, onsite, and offsit
- e media preferred.Strong organizational skills with the ability to manage multiple projects and prioriti
- es simultaneously.Clear, effective written and verbal communication skills with a coll
- aborative mindset.Proficiency in project management and collaboration tools (e.g., Workfront, Monday.com, Figma, Microsoft Of
- fice, PowerPoint).Detail-oriented, proactive problem solver who remains calm and organized in a fast-
- paced environment.Passion for creative excellence, operational rigor, and supporting high-performi
ng creative teams.
TekWissen® Group is an equal opportunity employer supporting w
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