Chief Operating Officer

Job Title: Chief Operating Officer (COO)

Reports to: Executive Director

Job Summary

The COO is a pivotal member of our team responsible for overseeing daily operations and internal functions to ensure organizational efficiency and alignment with our mission. Working closely with the Executive Director, Equipo De Apoyo, and the Board, the COO helps shape and implement operations management, strategic plans, guide team leadership, and provide financial oversight. This role is essential to sustaining the organization and fostering meaningful, lasting connections within the Latinx community.

Supervisory Responsibilities

• Communications Team
• Communications Coordinator
• Communications Specialist
• Marketing and Branding Specialist
• Business Operations
• Capacity Building Director
• Administrative Support Specialist

Duties/Responsibilities

Overseeing Internal Operations

Assists the Executive Director in managing the day-to-day operations of the organization, ensuring smooth workflow and efficiency across all teams

Identifies and implements strategies to improve internal processes and systems, enhancing the organization’s overall effectiveness

Fosters a positive work culture and supports staff development

Strategic Planning

Collaborates with the Executive Director and board to develop and implement the organization’s strategic plan and annual operations plan

Works with Executive Director and staff to carry out activities consistent with the strategic plan

Budgeting and Finance

Collaborates with the Executive Director and Board Finance Committee on budgeting, financial reporting, and fiscal accountability

Acts as liaison with the Board Finance Committee

Assists Board Finance Committee in creating and complying with financial controls

Oversees planning and operation of annual budget in collaboration with Executive Director and Board

Provides oversight and reviews of taxes, budget, financial statements and reconciliations

Compliance

Assists the Executive Director and Board to ensure the organization complies with relevant laws, regulations, and policies, including labor laws and employment practices

Program Oversight

Ensures programs are aligned with the organization’s mission and strategic goals

Oversees program planning, implementation, and evaluation to ensure quality and effectiveness

Leads the logistics and planning of community events

External Partnerships and Consulting

Engages with external stakeholders, including partners, donors, and the community

Develops scopes of work, contracts, and manages deliverables for external partnerships

Integrates partners into programming to increase impact and reduce costs

Drafts proposals and manages consulting projects

Supports and leads the consulting team to complete projects, including assisting with the development of consulting materials

Oversees the Social Entrepreneurship program to ensure sustainability

Board Liaison

In conjunction with the Executive Director, serves as a liaison with the board of directors, providing regular updates on organizational performance and critical issues

Communication

Maintains clear and consistent communication with the Executive Director, Equipo De Apoyo, Board of Directors, and staff

Grants

Helps manage grant activity related to day to day operations; including financial auditing, and financial reporting

Other Duties

• Performs other job duties as assigned

Responsibilities include

• Commitment to the Acuerdos of the Latina Women’s Movement
• Attend weekly staff meetings and evening and weekend events as required
• Respond in a timely manner to messages during work hours
• Report to Executive Director during check-ins as scheduled
• Be mindful that as a team member of La Casita Center you are seen as representative of the organization at all times, in physical and digital spaces
• Assist with maintaining La Casita Center space and regular office hours
• In the event Executive Director is unavailable, assumes role of Executive Director

Required Skills/Abilities

• Mission-driven mindset and alignment with organization’s values
• Capacity to prioritize, meet deadlines, and delegate tasks
• Expertise in developing, managing, and analyzing budgets and financial reports
• Ability to act with integrity, professionalism, and confidentiality
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent verbal and written communication skills
• Proficiency in Excel program and spreadsheet development
• Strategic thinking and the ability to translate vision into operational plans
• Ability to build and maintain relationships with diverse stakeholders

Education and Experience

• Bachelor’s degree in Business Administration, Nonprofit Management, Public Administration, or related field required
• At least five to ten years related experience preferred
• Fluency in Spanish language required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer

Commitment To Inclusivity, Equity, And Representation

La Casita Center is an equal opportunity employer committed to having a diverse staff, board, and volunteer base reflective of the communities we serve and that enhances our ability to create a vibrant environment where all members of the community thrive. We strongly encourage applications from people of color, immigrants (including individuals who were formerly detained, undocumented, or who have navigated the immigration legal system), women, people with disabilities, members of the LGBT community, and other underrepresented and historically marginalized groups.

It is the policy of La Casita Center to comply with all applicable federal, state, and local laws prohibiting employment discrimination. La Casita is committed to providing a work environment free from discrimination and harassment. La Casita does not discriminate on the basis of class, race, color, sex, marital status, sexual orientation, gender identity, veteran status, political ideology, age, creed, religion, ancestry, national origin, or the presence of any sensory, mental, or physical disability. Excepting any undue hardship, La Casita will provide reasonable accommodations upon request for candidates taking part in all aspects of the selection process.