Chief Administrator for Community Programs

Chief Administrator for Community Programs (CACP)

Oak Hill has been enhancing the lives of people with disabilities since 1893! We invite you to join our team of highly committed professionals. Founded in 1893 by trailblazer and visionary, Emily Wells Foster, Oak Hill has over 129 years of experience providing the highest quality services to people with varying disabilities. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.

Oak Hill seeks a collaborative, strategic, and mission-driven leader to serve as its next Chief Administrator for Community Programs (CACP). Reporting to the President & CEO, and serving as a key member of the senior leadership team, the CACP will provide executive leadership and operational oversight for one of Connecticut's largest and most complex community-based service systems, spanning more than 59 sites, seven towns, and a $74 million operating budget.

This role oversees a seasoned leadership team, including the Senior Director of Community Programs, Director of Nursing, Director of Behavioral Services, and other key leaders and over 1000 support staff. The CACP will play a critical role in ensuring high-quality, person-centered services while strengthening organizational effectiveness, fostering leadership development, and helping shape Oak Hill's future strategy and growth.

This is an opportunity to strengthen and unify a large, complex service delivery system while helping shape the future direction of the organization. The CACP will play a critical role in building an integrated leadership culture grounded in shared accountability, transparency, collaboration, and long-term sustainability. Working across programs and administrative functions, this leader will ensure alignment, operational effectiveness, and consistency in delivering high-quality, person-centered services.

This role might be for you if you are:

A Strategic and Operational Leader

You are equally comfortable setting vision and driving execution. You understand how to lead large, complex organizations while maintaining focus on quality, efficiency, and long-term sustainability.

A Builder of Teams and Culture

You enjoy developing leaders, strengthening organizational capacity, and creating environments where people feel supported, accountable, and empowered to do their best work.

A Systems Thinker and Change Leader

You can navigate complexity, connect disparate functions, and bring people together around shared goals. You understand how to lead through change while maintaining trust and organizational stability.

A Mission-Driven Executive

You are motivated by impact and energized by the opportunity to improve outcomes for individuals, families, and communities. You lead with empathy, integrity, and a deep commitment to person-centered care.

What you bring:

• A master's degree in human services, business administration, or a related field, and at least ten years of progressively responsible leadership experience, including five or more years in a senior administrative or managerial role, or an equivalent combination of education and experience.
• Demonstrated success leading complex budgets and financial operations in large, multi-site, or decentralized organizations.
• Deep familiarity with Medicaid-funded services, including regulatory, compliance, and reporting requirements at the state and federal level.
• Practical experience in systems serving individuals with intellectual, developmental, or related disabilities.
• Proven ability to assess organizational systems, drive operational improvement, and strengthen service quality at scale.
• Strong executive communication skills with the ability to translate complex information for Boards, leadership teams, staff, and external stakeholders.
• Cultural competency and demonstrated success working across diverse communities and stakeholder groups.
• Strong analytical and problem-solving skills, including the ability to interpret financial, operational, legal, and technical information and apply data-driven decision-making.
• Ability to manage competing priorities, negotiate effectively, and navigate complex stakeholder environments with sound judgment.
• Capacity to lead effectively in high-pressure or rapidly changing environments, including operational emergencies.
• High level of attention to detail with strong organizational skills and a commitment to accurate, reliable documentation and reporting.
• Ability to provide on-call consultation and support for emergencies 24 hours a day, seven days a week.

What We Offer:

• Affordable medical, dental, vision insurance, with costs nearly 50% below the national average.
• 403(b) retirement plan: We contribute 9.5% of your gross earnings annually, whether you contribute or not.
• Free long-term disability insurance: Protection for you if you're ever sick or injured.
• Life insurance options: Free and low-cost plans for peace of mind.
• Generous time off, with 5 weeks of paid vacation, plus personal days, sick time, and 12 holidays.