Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2001 and is a close-knit team of three who work together to provide reliable service and build lasting relationships with our customers. Before becoming an agent, I worked as a State Farm claims handler, which gave me a strong understanding of how important proper coverage and guidance can be when people need it most.

I earned my Bachelor’s degree in Business Administration from Saint Francis College and have been married for 40 years. Family and long-term relationships are incredibly important to me, and that mindset carries over into how I lead and support our team.

For our team, we offer a health stipend, PTO, bonuses, advancement opportunities, and a strong focus on work-life balance. We stay active in the community as a member of the Delray Beach Chamber of Commerce and believe strongly in supporting the local businesses and people who make our community great.

Our office culture is built around trust and teamwork. We’re a small, supportive group that works closely together, and we’re looking for someone who is motivated, driven, and trustworthy. If you value being part of a dependable, tight-knit team where your work truly matters, this could be a great place to grow your career.

ROLE DESCRIPTION:
Marion Fazio - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.



 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.