Warehouse Manager

Krosswood Doors is at a strategic inflection point. We are a $30M omni-channel building materials manufacturer (HomeDepot.com, Krosswood.com) scaling rapidly toward $50M+ . To handle this volume, we must transform our Tucson facility from a "scrappy startup" environment to a world-class, scalable industrial operation. As our Warehouse Manager , you will be the linchpin of this transformation. Our logistics hub currently handles over $11M in freight annually , moving containers of raw materials and shipping complex, heavy finished goods via LTL. We need a leader who can execute the basics flawlessly—receiving, put-away, and shipping—while simultaneously implementing Lean Warehousing principles to professionalize the facility for our next stage of growth. The Mission: Fix the Foundation & Build for Scale: Inventory Velocity & Integrity: You will eliminate the backlog. Your mandate is to ensure all inbound freight is received, audited, and physically put away in its correct location within 24 hours. You will implement a daily Cycle Count routine to ensure 99.5%+ inventory accuracy. Damage Reduction (The "Zero Defect" Mindset): Doors are fragile. You will develop standard work for pallet building and LTL loading, treating damage claims as a process failure that must be root-caused and fixed. 6S Implementation: Transform the physical environment. You will lead the Warehouse through a 6S reset (Sort, Set in Order, Shine, Standardize, Sustain, Safety). Visual Management: You will implement visual controls (floor markings, signage, status boards) so that the flow of goods is obvious to anyone walking the floor. Key Responsibilities: Floor Supervision: Spend 80% of your time on the floor. Monitor forklift speeds, turning behaviors, and stacking techniques to ensure safety and product integrity. Start-of-Shift Stand-ups: Set the tone every morning. Lead a daily huddle to review safety, yesterday’s errors, and today’s volume targets. Housekeeping: Enforce a "Clean as you Go" policy. You understand that a messy dock leads to lost product and safety hazards. Process Builder: You are comfortable writing a "How-To" guide for receiving a container or loading a truck and training the team until they get it right. Metrics Management: Track and report weekly on the "Vital Few" KPIs: Inventory Accuracy. Put-Away Timeliness (Dock-to-Stock time). Shipping Accuracy. Damage/Shrinkage %. Who You Are: The "Player-Coach": You lead from the front. You are willing to hop on a forklift to show a new hire exactly how to place a pallet without damaging the goods. The 6S Champion: You hate clutter. You understand that a disorganized warehouse is an unsafe and unprofitable one. The Disciplinarian: You hold people accountable. If a process isn't followed, you step in to correct it immediately, but you do it with respect and a teaching mindset. The Logistics Pro: You are experienced with heavy/bulky freight (not just small parcels). You understand the physics of loading trucks safely. Qualifications: Experience: 5+ years of Warehouse Management experience, preferably in building materials, furniture, or industrial distribution. Methodology: Practical experience applying 6S or Lean concepts to organize a chaotic environment. Technical: Proficient in WMS (Warehouse Management Systems) and Excel. Language: Bilingual (English/Spanish) is highly preferred to effectively train and lead our Tucson workforce. Why Krosswood? Impact: You won't be a cog in a wheel. You will be the architect of our logistics capability. Growth: This is a clear pathway to operational leadership in a private-equity-backed growth environment. Culture: We are builders. We value direct communication, accountability, and getting the job done right. Benefits: Health, dental, vision and other supplemental insurances. Paid Time Off. Paid Holidays. 401k Plan. #J-18808-Ljbffr