Guest Service Agent
Hotel Warner - West Chester, PA
Job Title: Guest Service Agent
Job Description:
We are seeking a friendly and professional Guest Service Agent to join our dedicated team. The ideal candidate will excel in delivering exceptional customer service in a hotel environment and will be the face of our establishment, welcoming guests and ensuring a pleasant experience throughout their stay.
Key Responsibilities:
- Warmly welcome guests upon arrival and manage check-in and check-out processes efficiently.
- Provide guests with information about the hotel, its amenities, and local attractions.
- Handle guest inquiries, requests, and complaints with empathy, tact, and a problem-solving mindset.
- Coordinate with housekeeping and maintenance teams to ensure guest preferences and special requests are met.
- Process reservations, confirmations, and cancellations accurately.
- Maintain up-to-date knowledge of current promotions, services, and happenings within the hotel.
- Utilize computer systems to enter and retrieve necessary guest information.
- Offer suggestions and additional services to enhance guest satisfaction.
Qualifications:
- High school diploma or equivalent required; additional hospitality training or certifications are a plus.
- Previous experience in a customer service role, particularly in the hospitality industry, is advantageous.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently under pressure.
- Proficient in Microsoft Office Suite; experience with hotel reservation software is beneficial.
- Flexible availability, including nights, weekends, and holidays, as required.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional growth and development.
- Employee discounts on accommodations and dining.
- A friendly and supportive work environment.
Join our committed team and play a pivotal role in creating memorable experiences for our guests. If you are passionate about hospitality and have a knack for creating welcoming environments, we encourage you to apply for the Guest Service Agent position.
- ...fast paced and busy environment. This role is responsible for meeting and greeting residents, guests, prospective residents and employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face...SuggestedFull timeWork at officeShift workDay shift
The Solana Doylestown
West Chester, PA1 day ago $18 - $25 per hour
...contact for residents, families, visitors, and staff—ensuring every guest feels valued, supported, and cared for from the moment they... ....Qualifications for Concierge:Previous experience in a customer service role required; experience in a healthcare setting strongly preferred...SuggestedDaily paidFull timeLocal areaImmediate startMarquis Health Consulting Services
West Chester, PA5 days ago- ...with housekeeping duties, as needed. The ideal candidate is detail-oriented, proactive, and dedicated to providing exceptional service to our guests. Key Responsibilities: - Maintain the cleanliness and appearance of public areas, including lobbies, hallways,...SuggestedFull timeFlexible hours
Hotel Warner
West Chester, PA4 days ago - ...North Pottstown Pike Exton, PA 19341 Breakfast Attendant The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach...SuggestedLocal areaWorldwideShift workNight shiftAfternoon shift
Highgate Hotels
Exton, PA3 days ago - ...management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also... ...related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard...SuggestedWorldwideFlexible hoursNight shiftAfternoon shift
- ...reconcile hotel cashier transactions, review management reports, and ensure the accuracy of guest billings and city ledger entries. The part-time position includes guest service duties, daily and month-end reporting, and communicating concerns to management while upholding...Part timeNight shift
- Highgate is seeking a Night Auditor for Residence Inn Exton to reconcile cashier transactions, prepare daily reports, and ensure accurate guest billing and city ledger entries. The role requires flexibility for late shifts and the ability to cross-train in related hotel...Night shiftAfternoon shift
- ...you're not just keeping things running-you're raising the bar on service, safety, and satisfaction for members and teammates alike.... ...communicator-calm and confident whether you're chatting with a guest or handling a tricky situation. Strong attention to detail-you...Part timeShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
Atlantic Coast Athletic Clubs
Exton, PA3 days ago - ...participate in industry events and trade shows Collaborate with revenue management and operations teams to align pricing, positioning, and guest experience strategies. Monitor market trends, competitive set performance, and demand patterns to uncover new revenue...Local area
Hotel Warner
West Chester, PA5 days ago - ...Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but...Immediate startWorldwideShift work
- ...A stable, growing company with opportunities for advancement! Our Resident Care Directors are responsible for: Resident Services: Develops and implements the highest standards for assisted living services. Works directly with the residents to evaluate...Full timeTemporary workPart timeImmediate startFlexible hoursShift work
Merrill Gardens
West Chester, PA5 days ago - ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating...Work at officeFlexible hours
Cogir Senior Living
Glen Mills, PA5 days ago $30k
...will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local... ...residents and guests providing the highest level of customer service, especially as it relates to new residentsReceives initial customer...Local areaWeekend workAfternoon shiftLegend Senior Living
Malvern, PA5 days ago- ...for residents, support families, and work together as a team. We're looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. If you're passionate about hospitality, connection, and making every...Work at officeImmediate startShift work
Solera Senior Living
Malvern, PA2 days ago - ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating...Part timeWork at officeFlexible hours
Cogir Senior Living
Glen Mills, PA5 days ago - ...attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring that they will want to return and ultimately furthering our reputation. Responsibilities: Perform various cleaning...
NHB AI LP
Glen Mills, PA19 days ago $17 per hour
...single day. Your Role: As the Housekeeper , you support daily community operations by performing housekeeping and laundry services that promote comfort, safety, and cleanliness throughout resident apartments and shared spaces. Position Highlights: Status:...Full timePart timeLocal areaFlexible hoursShift workSpring Mill
Phoenixville, PA1 day ago$58k - $60k
...time position offers a salary range of $58,000 to $60,000 annually. The Dining Manager plays a key role in ensuring high-quality meal service and regulatory compliance. You will lead the dietary team, manage operations, and uphold our core values of Passion, Respect, and...Full time- ...as a Dining Manager, where you will supervise daily dietary operations and lead the dietary team to provide high-quality meals and service to residents. This full-time opportunity emphasizes a collaborative approach to enhancing resident satisfaction through exceptional...Full time
- ...the SageLife Mission and demonstrate the We Care Values and the Sage Associate Promise.Our We Care Values:Work as a TeamExceptional Service AlwaysCommitment to the Sage CommunityAnticipate Residents' NeedsRespect for Residents, their Families and Each OtherExercise...Part timeLocal areaShift work
SageLife
Malvern, PA5 days ago - ...7 per hour Job Summary: As a Concierge, you will be the first point of contact for residents, families, and guests. You will provide exceptional customer service, assist with inquiries, and support the overall hospitality experience within the community. Key Responsibilities...Hourly payPart timeLocal areaFlexible hours
Monarch Communities
Kennett Square, PA3 days ago $60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...Hourly payFull timePart timeWork experience placementFlexible hoursShift workNight shiftOak St. Health
West Chester, PA5 days ago$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...Hourly payFull timeTemporary workWork experience placementFlexible hoursShift workNight shiftOak St. Health
Exton, PA4 days ago- ...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity...
- acac is seeking a Manager on Duty (MOD) to elevate service, safety, and member satisfaction across the club. You are the friendly face, calm in emergencies, and the problem-solver-in-chief ensuring everything runs smoothly from opening to closing. You’ll lead across departments...
- ...responsible for providing a friendly, warm greeting to all self-parking guests. The Parking Concierge assists all arriving and departing self-... ...regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner. Additionally,...Temporary workPart timeWork experience placementSeasonal workMonday to FridayShift work
$17.5 - $20.5 per hour
...their wishes and requirements Understand residents needs and provide them with personalized solutions by suggesting activities and services provided by the community Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most...Hourly payFull timePart timeImmediate start- ...pharmacy operations by assisting with technician duties such as inventory management and patient outreach. Schedule home delivery services and prepare medications for dispensing. Qualifications and Experience: Active and clear Pharmacist license in Pennsylvania....Daily paidPart timeMonday to FridayFlexible hoursShift work
Soliant
West Chester, PA3 days ago - ...members as a Great Place To Work® and we are honored to be one of only 20 companies on Fortune Magazine’s “Best Workplaces in Aging Services" list. Arbor People feel the love every day because we provide: ~ Free Meal for Each Work Shift ~ Employee Assistance...Full timePart timeLocal areaShift workWeekend work
$17.5 per hour
...Job Description Job Description We are hiring immediately for a part time HOUSEKEEPER AMBULATORY SERVICES position. Location : Nemours Children's Health - 101 Arrandale Boulevard, Exton PA 19341. Note: online applications accepted only. Schedule : Part...Hourly payFull timePart timeLocal areaImmediate startRemote workMonday to FridayFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
