Customer Service Representative
VORTEX INDUSTRIES, LLC.
Job Description
Job Description
Description:
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience.
Job Responsibilities
- Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.
- Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
- Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.
- Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites.
- Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.
Great Reasons to Work at Vortex
- Hourly salary based on experience
- Career Advancement opportunities
- Positive Work Environment
- Recognitions and Rewards
- Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO
Work Environment
- Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.
- Position requires you to be available to work in the office at the service center, not remotely
- Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
- Must have the ability to walk short distances and sit for prolonged periods of time.
- Noise level is moderate in an office environment.
- Must be able to lift up to 15 lbs.
- High school diploma or equivalent; AA/BA preferred.
- One (1) – three (3) years of customer service experience, or administrative background preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Attention to detail and accuracy in data entry.
- Ability to work in a fast-paced environment and able to prioritize tasks.
- Patience, empathy, and a customer-centric mindset.
- Ability to work effectively in a team and handle high-stress situations with professionalism.
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
Vacancy posted 13 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in New Orleans, LA vacancy
- ...telephone technician. The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as... ..., etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. The Telephone Operator shall...SuggestedLocal areaImmediate startLong distance
Innovation At Work
New Orleans, LA1 day ago $790 per week
Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...SuggestedFull timePart timeRemote workFocus Group Panel
Kenner, LA3 days ago$15 - $18.75 per hour
...Job Type Full-time Description Summary of Job: Call Center Representative - will field incoming calls and handle them appropriately. Representative is responsible for providing optimal customer service while answering questions and interacting withcallers. (Bilingual...SuggestedHourly payFull timeLouisiana SPCA
Harahan, LA17 hours ago- Right at Home, LLC is seeking an Office Administrator to ensure smooth operations and manage client scheduling. This role requires excellent communication and organizational skills, as the administrator serves as the first point of contact for potential clients. The ideal...SuggestedWork at officeMonday to Friday
$35k - $50k
...career in the insurance industry? We're looking for dedicated customer service professionals like you to join our family-oriented team.... ...clients with their inquiries, ensuring a positive experience Represent the agency in a professional and positive light in all...SuggestedFull timeWork at officeWork from homeFlexible hours$63k - $68k
...Description Job Description We are seeking a Market Development Representative (MDR) to join our dynamic team in New Orleans. The MDR will... .... Build and maintain strong relationships with potential customers and partners. Collaborate with the sales and marketing teams...Full timeWork at officeMonday to FridayAlphabe Insight
Harahan, LA17 hours ago- ...Our client, a well-established and growing organization within the energy services industry, is seeking a detail-oriented Accounts Payable Clerk to join their team. This is an excellent opportunity to join a company that offers long-term stability while continuing to...
Keystone Distinction Group
Metairie, LA4 days ago $21.98 - $24.73 per hour
Job Type: Full-time Description The Accounts Payable Coordinator supports the day-to-day financial operations of the organization, including accounts payable processing, bank reconciliation support, prepaid expense tracking, recurring journal entries, credit card reconciliations...Weekly payDaily paidFull timeWork at officeClover New Orleans
Harahan, LA4 days ago- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
New Orleans, LA1 day ago $15 - $20 per hour
...Role Appointment Setter/Sales Development Representative (SDR) Tandem Physical Therapy, a fast-... ...with our marketing and recommend services. Follow up with prospective clients through... ...engaged and nurtured. Support our on-site customer service team by being available for...Hourly payPart timeImmediate startFlexible hoursTandem Physical Therapy and Pilates
Metairie, LA5 days ago- ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
New Orleans, LA1 day ago - ...We are currently hiring Account Sales Representatives who enjoy connecting with people, providing... ...to understand client needs Presenting customized solutions including Life Insurance,... ...relationships through professional guidance and service Managing prospects, follow-ups, and...Remote jobFor contractorsSelf employmentCurrently hiringLocal areaWork from homeFlexible hours
- ## Customer Service Representative Part Time4420 S I-10 Service Rd, Metairie, LA, United States, 70001Apply NowGet Job MatchesJob ID42546251Brand NameK&G Men's Company LLCJob FunctionStores - SalesShiftVariableLocation4420 S I-10 Service Rd, Metairie, LA, United States,...Hourly payPart timeImmediate startFlexible hoursShift work
- A leading privacy-focused marketing firm is seeking a driven outbound Sales Development Representative to generate qualified meetings through consistent prospecting. Candidates should possess strong communication skills, have familiarity with AI tools, and be able to manage...Hourly payFlexible hours
- Valid8 Financial, Inc. is looking for a Sales Development Representative (SDR) to engage the market and create a strong pipeline for our... ...identify new opportunities, develop knowledge about products and services, and generate interest through outreach calls and emails....
$61.71k - $90.01k
...Overview Humanscale offers our Account Development Representatives the opportunity to educate clients on the... ...and sales training as well as maintain customer contact database Serve as a liaison between customer service and the customer on shipment and quality matters...Work experience placementWork at office- As a Sales Development Representative (SDR) at OutSolve, you will play a crucial role in engaging... ...specializing in affirmative action services, workforce analytics and compensation analysis... ...firm supporting thousands of customers annually. OutSolve’s experienced consultants...
- A forward-thinking advertising technology firm is hiring a driven Sales Development Representative (SDR) in New Orleans. This hybrid role involves generating outbound leads by prospecting into media agencies, requiring strong communication skills and familiarity with AI...
- Tom Trese is seeking a detail-oriented Accounts Payable Clerk to join their team in Metairie, Louisiana. This 100% onsite position involves processing a high volume of invoices, reviewing and matching purchase orders, and preparing payments. The ideal candidate should have...
- ...in Metairie, Louisiana seeks an Account Resolution Associate responsible for managing collections and providing exceptional member service. The role involves interviewing members about overdrawn accounts, negotiating payment arrangements, and ensuring confidentiality of...
- Gables Search Group is seeking an Accounts Payable Coordinator for a growing energy services client, located in Metairie. This stable position involves detailed AP work, vendor communication, and problem-solving in a team-oriented environment. The ideal candidate will...
- Overview Lead Customer Service Representative, Full or Part Time at Circle K Store 2707672: 704 Howard Ave, New Orleans, Louisiana 70130 Shift Availability: Flexible Availability Job Type: Lead Customer Service Representative Responsibilities You will greet customers, run...Full timePart timeLocal areaFlexible hoursShift work
- ...Gretna, Louisiana. This role involves processing new consumer and business accounts, conducting quality interviews, and cross-selling services. Candidates should possess a high school diploma or GED and 1-3 years of related experience. Key skills include member service,...
$60k - $65k
...systems and procedures efficiently. Cultural Fit Demonstrates professionalism, reliability, and accountability. Team‑oriented and service‑minded approach. Positive, solution‑focused attitude. Comfortable working in a fast‑paced, high‑accountability environment. Supports...Work at office- ...such as lodging, activities, transportation, and event‑related services. This opportunity is preferrable for candidates who are... ...Responsibilities Support clients by organizing and coordinating customized service arrangements Research and review available options to...Remote workFlexible hours
$60k - $65k
Pandit Law Firm in New Orleans is seeking an AP & Accounting Coordinator to manage day-to-day accounting functions. Responsibilities include processing financial transactions, maintaining organized accounting records, and supporting trust accounting procedures. The ideal...- ...in Metairie, Louisiana, is seeking a detail-oriented Accounts Payable Clerk to become part of their growing team within the energy services industry. This role involves processing a high volume of invoices, reviewing and verifying transactions, and maintaining vendor...
- ...Orleans. This dynamic role involves reviewing and approving investment advisory agreements and new accounts, ensuring exceptional service to advisors. The candidate should have a Bachelor's degree and 3-5 years in the securities industry, along with experience in financial...Remote job
- Avion Hospitality, LLC seeks an Accounting Coordinator in New Orleans, Louisiana. This position involves managing accounts receivable, maintaining accurate guest account records, and supporting financial processes. Ideal candidates will have proven accounting experience...
- ...Ensure compliance with company policies and accounting standards Collaborate with team members to improve financial processes and guest service Skills and Qualifications Proven experience in accounting, accounts receivable, or related roles Strong understanding of hotel...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist New Orleans, LA
- customer support representative New Orleans, LA
- service person New Orleans, LA
- work from home customer service advisor New Orleans, LA
- e-commerce customer service representative New Orleans, LA
- client engagement specialist New Orleans, LA
- warehouse customer service representative New Orleans, LA
- food service sales representative New Orleans, LA
- customer service officer New Orleans, LA
- client service representative New Orleans, LA