Hospitality Manager

Job Description

Job Description

Hospitality Manager
NOTE - Position is also known as Front of House Shift Lead at the restaurant

The ideal candidate is a highly analytical leader who will join our restaurant management team at a high volume ($10+ million) quick service restaurant. You will be responsible for helping to lead the Drive-Thru/ Front Counter/ Hospitality operation focusing on culture, developing leaders, managing costs, and establishing systems. As one of the top leaders in our organization, the buck stops with you.

Responsibilities:

• Learn and work daily in the Front of House area of the restaurant.
• Help to cast the vision and establish the culture for the department.
• Assist in developing and growing all leaders in the department.
• Help establish and achieve all labor goals.
• Assist in creating and implementing all systems for department.
• Ensure operational excellence and be accountable for service scores in in the department.

Qualifications:

• Bachelor's degree preferred. (but not required)
• 1-2 years of relevant leadership experience.
• Experience in restaurant preferred. (but not required)
• Experience in customer service.
• Strong organizational skills.
• Strong internal drive for results.
• Strong interpersonal and communication skills.
• Attention to detail.

Perks:

• Great company.
• Competitive Base Pay - Paid hourly based on 45-50 hour work week (40 @ regular pay + 10 @ overtime rate). Pay range is $17-$20 per hour.
• Health Insurance.
• Paid Time Off.
• Meal privileges.
• Flexible schedule/ Sundays off.
• Positive work environment.