Sr. Service Engineer

Sr. Service Engineer Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Key Accountabilities Oversee, troubleshoot and determine the cause of very complex product problems and concerns, through failure analysis and research, applying engineering principles Oversee and perform field inspections of failed parts to identify primary cause and reduce future incidents Check component parts to assure conformance or non-conformance with specifications Provide guidance, technical assistance and feedback to MTU designers and engineers on customer problems and needs, including the design and implementation of experimental hardware Oversee operation, maintenance, and repair of engines to ensure that parts, engines and equipment are installed and functioning according to MTU America specifications Train field personnel, staff, OEMs and dealers on product and troubleshooting methods to increase service and support capabilities and provide technical assistance to resolve power train concerns Verify results and quality of technician's work Diagnose electronic engine control systems and troubleshoot these systems as they are applied in different applications Confer with engineers and other personnel to implement operating procedures, write and update service manuals and bulletins, resolve system malfunctions, and provide technical information, based on field investigations Research and analyze customer design proposals, specifications, and other data to evaluate the feasibility, cost, and maintenance requirements of designs or applications Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications Conduct research that tests and analyzes the feasibility, design, operation and performance of engines, components, applications and systems Operate instrumentation and record test data Design service tools for new and existing products Keep company property clean, organized and operational Promote a compliance culture in area of responsibility and live the letter and the spirit of the Integrity Code Perform special projects as required Basic Requirements Bachelor’s Degree in Engineering or Technology and 5 years of failure analysis or service engineering experience with internal combustion engines; or 9 years of failure analysis or service engineering experience with internal combustion engines To be considered for this role you must be a US Citizen or Green Card Holder Preferred Qualifications Excellent knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of internal combustion engines Excellent mechanical or electrical knowledge of engines and tools, including their designs, controls, uses, repair, and maintenance, including major engine overhaul and the tune-up of diesel engines and components Excellent ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports Excellent analytical and creative problem-solving skills, when problems are very complex Excellent organizational, planning and follow-up skills Strong oral/written communication skills Strong interpersonal skills Self-starter with the strong ability to work extended periods without supervision Ability and willingness to travel – domestic and international Proficient with PC and MS Office Suite Knowledge of MTU products, policies and procedures Knowledge of physical properties of fuels, coolants and lubricating oils Knowledge of principles of hydraulics, physics and pneumatics Maintain detailed records of daily activities in log books Work Environment Reasonable accommodation may be made to enable an individual with disabilities to perform essential job functions. Daily work is performed in an office environment and outside at customer locations. While performing duties of this position, the employee is occasionally required to stand, kneel, crouch, reach, and/or grasp. Employees are regularly required to sit and use hands to manipulate small items such as a keyboard or mouse and are frequently required to walk within the work environment. Equal Opportunity Employer Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Location and Compensation Location: Novi Pay Range: $103,576 - $168,311 annually Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type. #J-18808-Ljbffr Rolls-Royce plc