House Manager & Family Assistant (with Administrative Support)

House Manager & Family Assistant (with Administrative Support)Location: New York, NY 10014Employment Type: Part-time (20 hours/week, with occasional overtime)Schedule: 2 fixed 5-hour mornings or afternoons each week (Monday-Friday), with flexible hours outside of that. Support and communication outside of typical business hours is required.Compensation: $50/hour, based on experience + monthly healthcare stipend + discretionary year-end bonusStart Date: ASAPRequirements:Maintain a smoke-free environmentReliable transportationLegally authorized to work in the US (all payment will be W-2 wages)Fluent in written and spoken EnglishComfortable with technology (household apps, email, text messages, etc.)About Our Family:We are a busy, professional family with two children and two pets, and our home is full of energy and activity. Both parents work full-time, and while we have great support at home, we're looking for someone who can help keep everything running smoothly. We value clear communication and trust, and we want to stay in the loop with what's being managed. Our ideal candidate will be positive, proactive, meticulously organized, highly detail-oriented and flexible; someone who can take ownership of tasks both big and small, while helping us stay on top of things and making our busy household feel manageable. You'll work alongside us to ensure everything from household operations and logistics to family administrative tasks is organized, efficient, and running without a hitch.Who You Are / What We're Looking For:We're looking for someone who brings energy, flexibility, and a positive, proactive attitude to everything they do. You thrive in a dynamic environment, managing multiple tasks and priorities with ease, always thinking ahead like a project manager. You take full ownership of your work and make sure to follow through on everything, ensuring that no detail is ever overlooked. You understand the importance of keeping the family informed and are great at providing regular check-ins to update us on what's going on, always with a solutions-oriented mindset. Like a gentle nudge, you proactively share important information and updates, anticipating needs and offering insights before we even have to ask. You're tech-savvy, comfortable managing remote communication, and always ready to find solutions that make things easier for the family, from coordinating schedules to troubleshooting any issues that come up. Communication is key for you, and you know how to keep things flowing smoothly by being open, honest, and transparent. You're a team player who works well with others, including household staff and vendors, and you're open to receiving and adapting to regular feedback. Above all, you maintain a resilient, positive, no-task-is-too-big-or-small-type attitude, bringing a sense of calm and reliability that helps us all feel supported and confident that everything is under control.Key Responsibilities:Household Management & OrganizationMaintain household organization systems (closets, storage, pantry, supplies)Supervise and coordinate with service providers/vendors (e.g., handymen, cleaners, landscapers, internet providers, etc)Conduct seasonal swaps/moves (clothing, décor, bedding, etc.)Coordinating storage space dropoff/pickups and carefully pack, label, and organize itemsPrepare for family events, holidays and hostingPrepare and coordinate donation drop offs and pick upsSupport packing/unpacking for travel or seasonal transitionsAdministrative & Personal Assistant SupportManage family calendars (including making appointments) and remindersComfort making calls and sending emails on behalf of family to coordinate as-needed administrative tasksManaging family forms/paperwork, including: Getting forms from doctor for school, camp, and other activitiesSubmitting insurance reimbursement paperworkAssist with payroll and onboarding paperwork for household employeesAssist with coordination of events, appointments, and guest prepHandle basic budgeting and receipt tracking for household expenditures and expenses incurred as House Manager; shared transparently with familyHelp with travel planning, scheduling, and logisticsInventory Management & ErrandsTrack and restock pantry, fridge, toiletries, household supplies (including on behalf of other household staff)Create and manage running household supply listsCoordinate and manage household orders (Amazon, FreshDirect, etc.)Run errands: grocery shopping, pharmacy, dry cleaning, gift shoppingHandle all returns and associated paperworkHandle package and mail unpacking and sorting, and deliveriesVendor & Property OversightSchedule and supervise service providers (specialized cleaners, contractors, repairpeople, landscapers, internet, security system, carpet cleaning)Research and coordinate repairs, maintenance, and quotesServe as primary contact for vendors and provide on-site supervisionManage routine upkeep across the home (ie change lightbulbs and batteries)Ensure that humidifiers, washing machines, and air purifiers are cleaned as neededCoordinate and schedule outdoor seasonal maintenance needsSpecial ProjectsOrganize special projects: rotating toy storage, seasonal decorations, gear rotationArranging flowers (weekly delivery)Seasonal and holiday decorating and undecorating, including meticulous packing/unpacking of decorations/seasonal itemsOccasional family projects (ex: creating visual schedule for kids, printing photos, stocking up on Halloween candy, etc)Maintain and refresh organization in specific high-traffic zones (entryway, garage)Pet CareSchedule and coordinate vet and transportationKeep pet supplies (including multiple medications) stocked and organizedVehicle ManagementSchedule and oversee maintenance, oil changes, and inspectionsEnsure vehicles are fueled, cleaned, and organizedTrack registration, insurance, and service schedulesHow to Apply:Please submit a short introduction letter, your updated resume, and at least three professional references with contact information.This role requires a background check and signing an NDA.