Business Systems Analyst II

Salary : $87,339.20 - $123,240.00 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-01683-02
Department: Multiple County Departments
Opening Date: 09/26/2026
Closing Date: 10/9/2026 5:00 PM Pacific
FLSA: Non-Exempt


The Job
San Bernardino County is recruiting for Business Systems Analysts II (BSA II) for various vacancies across the County. BSA IIs evaluate existing business processes/systems/workflows and develop business applications to enhance delivery of departmental services. Assignments include studies in workflow and technology integration; projects requiring research, analysis, and solution development; interacting with all levels of technical, administrative, and professional staff as well as leading a team and assigning project tasks to team members.
For more detailed information, refer to the job description.

Current vacancies exist in multiple departments. The eligible list established by this recruitment may be used to fill future vacancies throughout the County.
EXCELLENT BENEFITS

To review job specific benefits, refer to: and the
The County also offers an alternative that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam prior to employment.
Availability: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays as needed. Indicate availability on application.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates will be required to present their legal right to work in the United States.

Minimum Requirements

Candidates must meet both the experience AND education requirement in order to qualify.

REQUIRED EXPERIENCE: Two (2) years of experience performing full-time equivalent IT business systems analysis or information systems analysis, including four (4) of the following areas: requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.
Be sure to indicate all qualifying experience in the work experience section of your application, as well as in responses the supplemental questionnaire.
-AND-
REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed coursework from and accredited** college or university in information technology, computer science, business administration or a closely related field. A list of coursework is required unless you have a bachelor's degree in a qualifying field.
Education Substitution: One (1) year of additional qualifying experience may substitute for the required education.

**Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.

Desired Qualifications
The ideal candidate will have hands-on experience solving technical issues, interacting with end users and program developers, and acting in a lead capacity for other technical staff, in addition to providing infrastructure support.

Selection Process
Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM PT, FRIDAY, OCTOBER 9, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.


If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at View phone number on click.appcast.io . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitment filing deadline.

Veterans' Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the


For more important details,
Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.


Please review the appropriate * for more information


Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at View phone number on click.appcast.io or visit the for more detailed information.

*Retirement benefits subject to change.
01



PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications . It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted.
Failure to submit all requested information may result in disqualification or adversely affect the evaluation of your application.Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02



Contract Position Availability: Please indicate your availability and preference for referral to contract positions. Contract positions serve in the unclassified service and do not obtain regular County employee status. Benefits typically mirror those of classified positions and details will be provided at time of job offer.

• I am available for referral to REGULAR positions only.
• I am available for referral to CONTRACT positions only.
• I am available for referral to both REGULAR and CONTRACT positions.

03



Education: Indicate the highest level of education completed in information technology, computer science, business administration or a closely related field.

• Master's degree
• Bachelor's degree
• Associate's degree
• Thirty (30) semester (45 quarter) units
• Less than thirty (30) semester (45 quarter) units

04



Education/Coursework: Please provide your completed education information. Please note, failure to provide the required education information can adversely affect the evaluation of your application.
COURSEWORK: If listing coursework, include the school name, class title, number of units, and type of units (semester/quarter). Unofficial transcripts may be attached in lieu of listing coursework. Example: CSUSB, Intro to Computer Science, 3 semester.
DEGREE: If you possess a degree from an accredited college or university, include the school name, type of degree, and major. Example: CSUSB, Bachelor of Science, Computer Science
If no education, indicate "N/A."
05



Certification: Please list project management certificate(s) you may possess.
If you do not possess any certificates, indicate N/A.
06



Business Systems Analysis Experience: Describe your experience performing business systems analysis, including requirements gathering, process analysis, system documentation, testing, and/or implementation. For each relevant position, provide the employer, job title, dates of employment, and a brief description of your responsibilities. If no experience, indicate "N/A."
07



IT Business Systems Analysis: Indicate the years of experience conducting IT business systems analysis you possess.

• 5+ years
• 4 years
• 3 years
• 2 years
• Less than 2 years

08



IT Business Systems Analysis: Of the following, indicate the areas where you possess two (2) years of experience.

• Requirements Gathering
• End User Acceptance Testing
• Training Plan Development
• Process Mapping/Workflow Diagramming/Data Flow Diagrams
• Documenting Business Rules/ Data Dictionary Mapping
• Feasibility Studies
• Cost/Benefit Analysis
• Procurement Process
• County Advance Planning Document (APDs) Process
• Change Management Communication Process
• None of the above

09



Business Systems Support: Select the types of business systems you have supported for one (1) year or more. Select all that apply.
This information will be used for determining department fit. Lack of experience with the below areas does not preclude a candidate from meeting the minimum qualifications.

• Enterprise Content Management (ECM) System
• Enterprise Resource Planning System (ERP)
• Customer Relationship Mangement (CRM) System
• Business Process Management (BPM) System
• Billing and Accounting System
• Document Management System
• Business Intelligence/Data Warehouse Systems
• Geographic Information Systems (GIS)
• Electronic Health Records (EHR) Systems
• Electronic Dental (EDR) System
• Lab Information (LIS) System
• Law Enforcement Information Systems
• Criminal Justice Information Systems
• Case Management Systems
• Decision Support/Executive Information Systems
• Reporting Dashboards/Analytics/Data Mining Systems
• Microsoft Products
• CalSAWS
• Content Management System (CMS)
• IT Operations Management Systems
• Vulnerability and Risk Management Systems
• Threat Management Detection and Response Systems
• Endpoint Management Systems
• None of the above

10



List of Systems Supported: For all areas indicated in Question 9, list the name(s) of specific systems you have supported. Include the name of employer where experience was obtained and the length of time supporting the systems. If none, indicate N/A.
Example:SAP - San Bernardino County; 48 monthsEpic - San Bernardino County, Arrowhead Regional Medical Center; 36 monthsMicrosoft SharePoint - San Bernardino County; 48 months
11



Database Administration: Describe your experience with database administration (Microsoft Access, Microsoft SQL, Microsoft SSRS reports, writing queries). Include the environment and the duties performed.
This information will be used for determining department fit. Lack of experience with the below areas does not preclude a candidate from meeting the minimum qualifications. If no experience, indicate N/A.
12



Lead/Supervisory Experience: Indicate which of the following lead/supervisory tasks you have performed.

• Advise on work problems
• Assign and review work
• Approve time off
• Change work schedules
• Counsel on behavior problems
• Give input on work evaluations
• Write & sign work evaluations
• Interview for hire
• Recommend for hire
• Make final hiring decision
• Recommend disciplinary action
• Carry out disciplinary action
• None of the above

13



Project Management Experience: Describe your experience managing projects related to this position. Include methodologies and management tools applied to bring the project to completion. If you do not possess this experience, indicate "N/A."
14



Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

15
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.


For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

16



Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question