Senior Associate, Specialist, Product Management, Deposits & Secured Loans, Consumer Banking Group
Full-time
DBS Bank Ltd
Key Accountabilities
‧ Responsible for product management, customer communication, campaigns, performance monitoring to ensure a sustainable business momentum.
‧ Facilitate the collaboration and alignment with key stakeholders to streamline E2E process for better customer experience and service turnaround time.
Job Duties & responsibilities
‧ Develop and execute new product / pricing initiative to deliver deposits growth aspiration.
‧ Coordinate and work closely with internal stakeholders to streamline the end-to-end process.
‧ Provide the frontline a clear, relevant and timely product / program launch, and necessary training.
‧ Constantly review, propose actions, and coordinate with key stakeholders to improve product related process for better customer experience delivery.
‧ Responsible for business performance tracking, regulatory reporting, portfolio management, and customer feedback handling.
‧ Work with Marketing, Legal & Compliance for communications development and ensure that particular risks inherent in certain products are fully and clearly explained and all closures comply with regulatory requirement and Group policy.
‧ Support system enhancement and user acceptance testing when necessary.
Location:Honhui A-13F
Job:Product Management
Schedule:Regular
Employee Status:Full time
Vacancy posted 2 days ago
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