Remote Debt Relief Qualification Specialist

Position Summary The roll plays a critical role in our debt settlement firm by handling warm inbound leads and qualifying potential clients who are struggling with debt. You will conduct in-depth discovery calls to build professional rapport, uncover the reasons behind their debt buildup, identify key pain points, verify income, and understand their goals for becoming debt-free. Your primary focus is on high-quality qualification: subtly demonstrating the need for a debt relief program while gathering all necessary financial details to create a comprehensive, well-organized analysis and hand-off summary. This sets up our senior sales representatives for successful pitch calls and closes. Benefits : Industry leading benefits including medical/dental/vision insurance (nearly 100% employer contribution!), PTO, sick time, rewards, 401K, commuter savings program, company happy hours and parties, and more! Schedule: M-F: 9:30am-6:30pm EST. Top performers have the opportunity to earn additional work from home flexibility ( up to and including working fully remote! ) Key Responsibilities Engage warm inbound leads through discovery calls to identify debt relief needs Build rapport and gather key financial details to qualify opportunities Prepare clear financial analyses and hand-off summaries for senior reps Ensure quality hand-offs to achieve strong close rates Comply with all legal and documentation standards Perform additional tasks as assigned by Management Requirements A strong work ethic with excellent time management skills An ability to listen and put into practice teachings and critiques from management The desire to grow and become a top producer for the company Exceptional reading and speaking skills Must be a problem solver with great critical thinking skills Sales experience and/or professional phone experience is beneficial A bachelor's or associate Degree preferred #J-18808-Ljbffr Century Consulting Services