Journeyman User Support Specialist - Secret Clearance
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company is seeking a User Support Specialist – Journeyman to deliver tiered end‑user support in a mission‑critical environment. You will troubleshoot hardware, software, and network issues, manage incidents in ITSM systems, and provide multi‑channel help desk services with strong customer focus. You will handle user provisioning, contribute to knowledge bases, ensure SLAs are met, and participate in onboarding and training for enterprise systems while #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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