Customer Service Representative

Job Description

Job Description

Customer Service Representative (Part-Time)Join Our Team as a Veterinary Receptionist!

Do you love animals and enjoy helping people? Are you organized, compassionate, and able to thrive in a fast-paced environment? We're looking for a friendly, dependable and experienced Veterinary Receptionist to join our team and serve as the first point of contact for our clients and their pets.

In this role, you'll help create a welcoming experience for pet owners while supporting our veterinary team with scheduling, communication, and administrative tasks. If you're passionate about animal care and customer service, we'd love to hear from you!

Compensation & Schedule

• Starting pay: $15.50 per hour
• Part-Time: 20–30 hours per week
• Weekend and holiday availability may be required

What You'll Do

• Welcome clients and their pets with professionalism and compassion
• Answer incoming phone calls, emails, and text messages
• Schedule and manage appointments using clinic software
• Check patients in and out for appointments
• Take notes and assist veterinarians with administrative support
• Process invoices and collect payments
• Maintain accurate client and patient records
• Keep the reception area organized and inviting
• Deliver exceptional customer service during both routine and stressful situations
• Support a positive experience for pets, owners, and team members

What We're Looking For

• High school diploma or equivalent
• Previous experience working with animals preferred
• Prior receptionist, administrative, or customer service experience preferred
• Veterinary or healthcare office experience is a plus
• Strong computer and data entry skills
• Excellent communication and interpersonal abilities
• Strong organizational and multitasking skills
• Compassionate, patient, and dependable attitude
• Ability to remain calm and professional in emotional or high-pressure situations

Why You'll Love Working Here

• Work alongside a team that is passionate about animal health and wellness
• Build meaningful relationships with pets and their families
• Gain valuable experience in veterinary medicine
• Supportive and team-oriented work environment
• Opportunity to make a difference in the lives of animals every day

Apply Today!

If you're a caring, organized professional who enjoys working with both people and pets, we'd love to meet you. Apply today to join our team as a Veterinary Receptionist (Part-Time) and help us provide exceptional care to our patients and clients.

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