Vacation Rental Property Manager - Emerald Stay Texas

• Oversee the operations of our Lake Travis vacation rental portfolio, ranging from 15 to 30 homes in your region.
• Ensure homes are consistently guest-ready and uphold high standards of cleanliness and presentation by managing housekeeping and maintenance in accordance with company and owner standards.
• Conduct regular property inspections before guest and owner arrivals to uphold cleanliness and maintenance standards. These may be as often as between each reservation or every two weeks.
• Foster strong relationships and communication with property owners to ensure mutual satisfaction and understanding of property operations and overall performance.
• Ensure that tickets assigned to you in Breezeway are updated and completed promptly.
• Manage the housekeeping vendor schedule and payments via Breezeway tickets to ensure proper completion and documentation.
• Undertake basic maintenance tasks necessary for property upkeep and coordinate with licensed professionals for more complex repairs.
• Assist in onboarding procedures for new properties to ensure smooth integration into the portfolio.
• Manage expenses in alignment with company objectives.
• Provide support throughout the day to the guest experience team.
• Coordinate and fulfill special guest requests to enhance their experience.
• Assist in coverage of on-call shifts 3-4 times per week.

• Excellent customer service and interpersonal / communication skills.
• Exceptional organizational skills.
• The candidate must be able to commute between various homes and ranches in the Lake Travis area (Spicewood, Volente, Llano, and occasionally Austin or Dripping Springs). To ensure reliable access, candidates should reside within a 45-minute drive of these properties.
• Must have a valid driver's license and reliable transportation within the job location.
• Proficient with technology and ability to use property management software, maintenance ticketing systems, Google Sheets, etc.
• Demonstrate knowledge of property maintenance and housekeeping.
• Available on weekends, holidays, and on-call 3-4 nights per week to meet business demands.
• Ability to work independently and manage time wisely.
• Ability to adhere to strict hygiene and cleanliness standards.
• Ability and willingness to lift or move up to 50 lbs.
• Bilingual in English / Spanish is preferred.

• Full-time salary
• Medical, dental, and vision insurance begin on the first day of the month following the hire date
• Two weeks of paid vacation available within the first year
• Gas Reimbursement: 0.22 cents/miles
• Join a dynamic, fast-growing team where collaboration and fun are part of our culture
• Opportunities for career advancement and professional development within our rapidly expanding company

• $60,000 salary + bonus ($5,000)
• Monthly guest score bonus program
• Healthcare benefits
• 401(k)
• Monthly and yearly bonuses available based on performance
• Two weeks of paid vacation available after 90 days of employment
• Gas Reimbursement: 0.22 cents/miles to offset travel between properties
• Discounted stays at French Cowboys properties (upon availability)
• A dynamic, hands-on role with variety across unique, high-end homes.
• Opportunity for growth within a rapidly expanding hospitality brand.
• The support of a global network of boutique vacation rental companies, with shared technology and operational expertise.
• A collaborative local team that values autonomy, initiative, and quality work.

• Housekeeping management: 1 year (Required)
• Maintenance: 1 year (Required)
• Management: 2 years (Required)
• Customer service: 3 years (Required)

Ready to join?

If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!