Logistics Account Manager

Logistics Account ManagerOffice - Urbandale, IA 50323DescriptionWorldwide Logistics is one of the fastest growing 3PLs in the country. We operate with reinforced core values, confidence, and take pride in the job that we do every day. The transportation world is rooted in relationships - we take pride in the connections that we create on and offsite by using our unique ability to partner with others. We have an innovative and progressive culture that allows for career growth and financial rewards.Since 1999, WorldWide Logistics has grown exponentially leading to continuous rapid growth. This has given us the ability to build a brand new 76,000 square foot HQ building completed in 2023. Our new HQ features a modern amenity rich environment for employees including a café, numerous collaborative areas, food markets, a large outdoor patio seating area, and a quarter mile lighted walking path around a serene pond.WorldWide Logistics is passionate about continuous improvement and seeking out individuals who are innovative, proactive, motivated, and coachable. One of our most impactful qualities is the ability to embrace challenges, grow through change, and encourage creativity to get ahead of the constant market variables.Responsibilities and DutiesBuild and maintain relationships with customers and carriers via phoneMatch customer freight with carriers from our database and continued carrier developmentNegotiate reasonable rates with carriersSet up appointments for carriers to pick up and drop off freightTrack inbound and outbound freight to ensure on-time deliveryResolve any freight delivery issuesQualificationsRequirementsHigh school diploma or equivalent; Bachelor's degree in Business or related field preferredMinimum 1 year customer service experience; outbound phone experience preferredComputer literate, including Microsoft Office SuiteDesire to learn and positive attitudeQuality-driven and results-orientedAbility to negotiateAbility to build business relationshipsExcellent communication skills, both written and oralGood attendance recordEducation and/or Experience:High school diploma or general education degree (GED); or 1 to 3 months related experience and/or training; or equivalent combination of education and experienceWhat's in it for You?Brand new HQ building in Urbandale off I-80/35Competitive Salary PLUS uncapped commission potentialOpportunities for career advancementCatered lunches and weekly food trucksMonthly Employee Appreciation DayCompany SwagEmployee Clubs i.e., Gardening, Art, Book, Dungeons and Dragons, etc.Bags TournamentsCommunity InvolvementCasual dressPTO PlanFull suite of benefits including health, dental, vision, flexible spending plans, life insurance, voluntary life, voluntary short-term disability, voluntary long-term disability, 401k with a match, voluntary ID Theft planAccess to cutting-edge technologyA collaborative and supportive team cultureA company where your ideas are valued